Commercial Cleaning Operations Manager – Phoenix, AZ

Join Our Team at MasterCorp, Inc.!

At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact.

We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

The Operations Manager is responsible for consistently meeting quality and timeliness standards in the cleaning of commercial properties. An Operations Manager must follow company mission statement and values.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintain a high standard of excellence
• Flexible schedule – some days and some evening shifts
• Responsible for hiring and training all personnel
• Oversee operations of accounts, i.e. quality control, labor pool, and managing employees to ensure they are following contractual obligations
• Responsible for overseeing and managing time sheet input, supply management, inventory and distribution of payroll as required assessment for assigned accounts
• Responsible for HR duties, including application distribution, hiring compliance, injury reporting
• Assist Branch Manager in maintaining/managing budgets for each building i.e., providing all necessary labor reports and any other pertinent data as it relates to payroll
• Assist in providing necessary supplies and tools for each job site i.e. inventories, start up, miscellaneous supplies/equipment
• Assist Management in generating/completing tag jobs
• Conduct building inspection after normal business hours
• Responsible for ensuring completion of floor care and/or assisting floor technicians in completion of contractual obligations

Experience and Education Requirements

• Associate’s degree in a field directly related to the position or equivalent combination of education and experience
• Five (5) years of Janitorial experience is a plus
• A passion for cleanliness
• Strong work ethic
• Ability to learn and change behavior
• Work irregular hours
• Drives Results – Consistently achieves results, even under tough circumstances

The Operations Manager is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Commercial Services Management.

Physical Requirements

This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the

essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.

Equal Opportunity Employer Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.