Program Manager – Trade Planning, WWGS (Worldwide Grocery Stores)

At Amazon, we are working to be Earth's most customer-centric company. To support this mission, Worldwide Grocery Stores (WWG) is seeking a customer-obsessed, analytical, and innovative Program Manager – Trade Planning to help define and execute planning strategies that improve the customer experience across our grocery formats.

The WWGS Trade Planning team is responsible for defining the desired shopping experience for our omnichannel events through guided selection decisions, seasonal/holiday/event offerings, and merchandising strategies, ensuring a cohesive customer journey.

The team leads WWGS critical stakeholders through our major event calendars guiding Category Managers and broader teams on seasonal selection, while maintaining financial accountability for Key Performance Indicators (KPI). The team provides a crucial bridge between category teams, marketing partners, and other stakeholders, sharing industry trends and competitive insights while maintaining focus on seasonal/holiday/ event strategies.

The team establishes performance standards by defining the requirements for seasons/holidays/events, effectively balancing customer satisfaction with financial targets while maintaining consistency across all channels.

In this role, you will own planning programs and analytical mechanisms that inform seasonal event strategy, assortment decisions, and customer experience planning across Worldwide Grocery Stores.

You will partner closely with Category, Selection, Marketing, Finance, Product, Supply Chain, and Business Intelligence teams to develop scalable planning frameworks that improve how we select, merchandise, and present products to customers across our grocery formats.

A key component of this role will be defining and scaling the analytical mechanisms used to support event strategy and execution. This includes developing requirements for reporting and insights, partnering with Business Intelligence teams to build scalable solutions, and translating data into actionable recommendations for selection strategy, physical store planning, and customer experience improvements.

You will be responsible for identifying opportunities to improve planning processes, simplify decision-making, and influence strategic business decisions through data-driven insights.

The successful candidate will demonstrate strong business judgment, analytical rigor, and the ability to operate effectively in ambiguous environments. You should be comfortable influencing stakeholders across multiple organizations, defining requirements for new programs and tools, and driving initiatives from concept through implementation.

High judgment, analytical talent, and exceptional communication skills are essential for success in this role.

Key job responsibilities

• Own planning programs and mechanisms that support seasonal events, promotional strategies, assortment planning, and customer experience initiatives across Worldwide Grocery Stores.
• Partner with Category, Selection, Marketing, Finance, Supply Chain, Product, and Business Intelligence teams to develop scalable planning frameworks that improve customer experience and business performance.
• Partner with Business Intelligence teams to develop reporting solutions, analytical frameworks, and scalable mechanisms that enable data-driven decision making across Trade Planning.
• Build data-driven selection guidance and category prioritization frameworks that help teams determine the right products, categories, and customer experiences to feature across key events.
• Influence physical store planning and merchandising decisions through customer, assortment, and performance insights.
• Drive end-to-end program management, including problem discovery, requirements definition, stakeholder alignment, launch readiness, execution, and post-event analysis.
• Serve as a key liaison between Trade Planning and partner organizations, ensuring stakeholders are aligned on priorities, timelines, and business objectives.
• Develop business reviews, leadership updates, and strategic recommendations that influence planning decisions across the organization.

Basic Qualifications

• 3+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• Experience using data analysis to drive business decisions
• Bachelor's degree in business, supply chain, marketing or related field
• 3+ years of experience in program management, category management, retail, merchandising, consulting, finance, analytics, or related fields
• Experience managing cross-functional projects and stakeholders
• Experience partnering with Business Intelligence, Product, or Tech teams to develop reporting and decision-support tools
• Experience using customer insights and business performance data to influence strategic decisions
• Experience communicating complex findings and recommendations to senior leaders
• Experience with Excel, SQL, or other analytical tools

Preferred Qualifications

• Experience in grocery, retail, merchandising, assortment planning, category management, or promotional planning
• Experience developing analytical frameworks, planning mechanisms, and business processes at scale
• Experience leveraging automation and AI tools to streamline processes, reduce manual effort, and drive operational efficiencies
• Experience influencing stakeholders across multiple organizations without direct authority
• Demonstrated ability to thrive in ambiguous environments and manage competing priorities
• Passion for improving customer experience through data-driven planning and scalable business solutions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, AUSTIN - 74,200.00 - 129,800.00 USD annually

USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually

USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually

Company - Amazon.com Services LLC

Job ID: A10449794