Senior Product Manager

• Own the strategy, roadmap and performance of NZ Post's Consumer product portfolio
• Drive customer, commercial and operational outcomes across complex service-based products and services
• Lead and influence across multiple teams, systems and stakeholders
• Based in Highbrook East Tamaki, Auckland, with WFH flexibility
• Kōrero mō te tūranga -

About the role

We're looking for an experienced Senior Product Manager to lead the strategy, roadmap and performance of NZ Post's Consumer portfolio, spanning domestic and international products and services.

This is a true Product Management role with accountability for product strategy, prioritisation, commercial outcomes and lifecycle management. You'll balance customer needs with business objectives, ensuring our products remain relevant, competitive and deliver value for both customers and NZ Post.

Working across Consumer, Digital, Data & Technology, Operations and Supply Chain teams, you'll influence stakeholders, navigate complex dependencies and drive alignment to deliver successful outcomes. You'll also champion strong product management disciplines and continuously improve product processes and ways of working.

This role includes one direct report and offers the opportunity to coach and develop an established team member.Mōu -

About You

We're seeking an experienced Product Manager. You'll bring deep product management expertise, with experience leading product strategy, roadmap ownership, prioritisation and delivering measurable customer and commercial outcomes. You thrive in complex environments and know how to influence stakeholders, drive alignment and deliver results across multiple teams and systems.

• You'll Bring
• Proven Product Management experience in complex organisations
• Strong product strategy, roadmap and lifecycle management capability
• Proven success delivering outcomes in service-based environments
• Exceptional stakeholder engagement, influencing and collaboration skills
• Ability to navigate complexity across multiple systems and teams
• Strong commercial acumen with a customer-first mindset
• Strategic, pragmatic and delivery-oriented
• Passion for developing others
• Either an experienced Senior Product Manager or a Product Manager ready for the next step
• Experience gained in industries such as telecommunications, banking, insurance, energy or other large-scale service organisations will be highly regarded, particularly where you've managed products spanning multiple backend systems and stakeholder groups.Mō Te Tukurau Aotearoa
• About NZ Post
• Ever wondered about the magic behind parcel delivery?
• It's a tale of teamwork, cutting-edge and data-led technology, and some truly awesome people.
• All united by one mission - to deliver for New Zealand.
• Ready to be a part of that story?

He Aha Te Pai - What you'll love about us!

Benefits

We're passionate about our commitment to deliver the best for Aotearoa - to help businesses thrive, and to deliver what Kiwis care about. Our permanent employees enjoy a variety of benefits including:

• Free onsite secure parking at our Auckland sites
• Access to discounted health insurance plans for you and your family
• Special rates on fantastic holiday home accommodation around New Zealand
• Retail shopping discounts with our partners
• An Employee Assistance programme to support you when you need it
• Plus more!!Hiahia?
• Interested?
• Come and join the whanau!

Ever wondered about the magic behind parcel delivery? It's a tale of teamwork, cutting-edge and data-led technology, and some truly awesome people. All united by one mission - to deliver for New Zealand. Ready to be a part of that story?

If so, apply today or find out more details about this opportunity by downloading the JD on the NZ Post Careers page. If you require additional information, please contact Hanali Curtis on 09 974 0184.

Applications for this position close on Sunday 21 July 2026Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible. All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks.

Some of our roles may also require a credit check and/or a drug test.

If you're interested in a role, please apply directly through our online portal. No one knows what we do and how we do it better than us, and our in-house talent team are experts at finding the right people for the right roles. We won't consider candidates through agencies unless this has been previously approved.

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.NZ Post proudly stands as a Gold Supporter of Pride Pledge - because building an inclusive workplace where everyone can bring their authentic self to work is core to who we are.