GU: Human Resources Generalist- Stores

JOB TITLE: HR Generalist- StoresREPORTS TO: Head of GU Human ResourcesLOCATION: New York, NYSCHEDULE: 5 days/week on-site in store

Company Overview

GU is the trendsetting sister brand of UNIQLO, originating from the fashion capital of Tokyo. It is the second-largest company in our group and the No. 1 fashion brand in Japan.

GU has been leading the way in style since launching its first store in 2006. With over 450 stores globally and locations in China, Taiwan, and Hong Kong, we are expanding our influence and bringing the latest fashion trends overseas to the US.

Our Mission

At GU, our concept is YOUR FREEDOM - empowering people to express themselves and celebrate individuality through our clothes and style. With trend-driven designs at unbeatable prices, GU is on a mission to become the world’s leading apparel company.

Position Overview

We’re looking for an HR Generalist who is passionate about people and thrives in a fast-paced retail environment. This role is all about being a trusted partner - supporting our store team, partnering with managers, and helping shape a workplace where our people feel supported, engaged, and empowered to grow.

You will be hands-on with everything from employee relations to payroll (timecard enforcement), recruiting, ensuring compliance with company policies while also driving culture and engagement at our store. It’s a chance to be part of a growing global brand and make a real impact on both our people and our business!

Job Responsibilities

• Partner with HR Manager and store leadership on staffing, employee relations, workforce planning and daily store HR operations
• Act as primary liaison for employee relations questions and concerns, leaves of absence, paid time off, workers compensation, etc.
• Ensure integrity of staff timecard and support the payroll process
• Provides training to store employees, including but not limited to HR processes and procedures, employment laws, recruiting, etc.
• Support managers in coaching, evaluating performance, and handling disciplinary actions with fairness and care
• Ensure compliance with labor laws, company policies, and HR best practices
• Manage day-to-day store HR operations including payroll, personnel files, upholding company policy and procedure in addition to administrative tasks associated with HR reporting
• Play a key role in recruiting store staff which includes partnering with Store Management for staffing objectives, sourcing top talent, managing open positions and full cycle interview process, building relationships with internal and external partners, hosting job fairs, and creating a pipeline of future team members
• Manage new hire onboarding and tracks all aspects of employment, such as completing employment forms, conducting orientations and notifying departments of new hire starting dates
• Collaborate across departments including HR, Training, Legal, Payroll, Stores Support Center and Store Operations
• Other duties as assigned by leadership

Requirements

• Bachelor’s degree required4+ years of HR experience, ideally in a retail/store environment.
• Experience supporting hourly population of employees required.
• Regular, dependable attendance, and punctuality.
• Ability to work on-site 5 days per week and work a flexible schedule that meets the business needs, including evenings and weekends
• Ability to work in a fast-paced environment with limited structure and direct supervision
• Strong knowledge of HR practices, employment law, and recruitment strategies
• Excellent interpersonal skills and the ability to handle sensitive matters with discretion and professionalism
• Highly organized with a knack for multitasking, problem solving, and working independently in a fast-paced setting
• Customer-service mindset with strong communication skills (listening, written, verbal)
• Dependable, detail-oriented, and committed to building an inclusive, supportive workplace
• Experience with Workday is a plus
• Why Join Us?
• At GU, you’ll be part of a brand that’s not only shaping fashion but also building an exciting future in the U.S. This role gives you the opportunity to influence culture at the store level, support the growth of a global company, and make a difference in the careers of the people you work with every day.

Salary Range

$98,000-$103,000*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, UNIQLO USA does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.