Regional Operations Manager

Job Title: Regional Operations Manager

Manager: Vice President of Operations

Location: Austin, TX

About the Job

The primary responsibility of a Regional Operations Manager is to maximize sales and profitability by managing two branch locations and their assigned Account Executives and Business Development Managers. The role is based in Austin, TX, with regular travel between Austin and San Antonio-area branches and client sites.

The ideal candidate is a hands-on leader with a strong background in staffing, operations management, multi-location oversight, and business development. This role requires a proactive problem-solver who can coach and develop teams, navigate operational challenges, and build lasting partnerships with clients while maintaining a high-performance culture across the organization.

Primary Responsibilities

Management and Development

• Build and maintain strong client relationships to drive retention, expand existing accounts, and identify new business opportunities.
• Monitor branch financial performance (P&L) and take action to achieve revenue and profitability targets
• Build high-performing teams with a culture centered around accountability and fun
• Develop and execute strategic plans by analyzing market trends and identifying opportunities for growth

Sales

• Drive sustainable sales growth by coaching Business Development Managers and Account Executives to consistently execute our sales process, strengthen existing client relationships, and develop new business opportunities.
• Review client agreements and contract requirements to support new business, account growth, and ongoing client partnerships.
• Direct and monitor daily activities of Business Development Managers and Account Executives and implement proven best practices.
• Participate in business development activities to increase revenues.
• Build strong client relationships, including overseeing client appreciation activities.

Operations

• Lead branch workforce quality by coaching and supporting Account Executives in employee retention, client service excellence, and maintaining a stable, high-performing workforce.
• Take ownership of team performance by coaching team members and holding them accountable to sales quotas and growth goals.
• Lead daily branch operations to ensure consistency, efficiency, and alignment with company expectations.
• Ensure branch teams follow company processes related to recruiting, onboarding, client requirements, safety, and compliance.
• Support branch teams in resolving operational issues, removing roadblocks, and keeping daily execution on track.

Qualifications

• 5+ years of staffing industry experience (temp and temp-to-hire)
• Experience leading sales and operations teams in a fast-paced, service-driven environment.
• Strong understanding of branch P&L, gross profit, revenue growth, client retention, and performance metrics.
• Proven ability to coach, develop, and hold teams accountable to sales and operational goals.
• Experience building client relationships and supporting business development efforts.
• Ability to travel between Houston-area branches and client sites as needed.

Benefits

Total Compensation includes base salary, auto allowance, uncapped profit sharing and bonus potential. Benefits include medical, vision, dental, LTD, STD, Life, PTO, PTO on your birthday and work anniversary, parental leave, monthly Friday flex day, and reimbursed tolls.

The Company

• Radley is a temporary, temp-to-hire, and direct hire company that operates in the commercial staffing industry and specializes in construction.
• Our unique method of providing a superior service for our clients has led to awards such as; Inavero’s “Best of Staffing
• Client Satisfaction” and “Best of Staffing
• Talent Satisfaction,” multiple listings in the “Houston Business Journal’s Fast 100” for the fastest growing privately held companies in Houston and in the magazine “Inc 5000” for the fastest growing privately held companies in the country.

Radley is an equal opportunity employer.