School Operations Manager

Job Summary

The School Operations Manager role is an integral part of the Information & Operations team, ensuring that all school operations run seamlessly each and every day. The starting salary range for this role is $71,305-$77,504. This is a full-time, fully on-site role based at a PK3-8 campus.

About KIPP DC

For 25 years, KIPP DC has partnered with students, families, and the community to create joyful, academically excellent schools across the nation’s capital. Today, our network of 22 schools educate more than 7,500 students in grades PreK3-12, supported by 1,500 dedicated teachers, leaders, and staff.

Our work is grounded in five pillars–Academic Excellence, Joy & Sense of Belonging, Highly Effective Teachers and Leaders, Safe, Structured, and Nurturing Learning Environments, and Commitment to College Readiness–which ensure every student is equipped with the knowledge, skills, and confidence to pursue success in college, careers, and beyond.

Our schools combine high expectations with joyful, affirming environments that nurture academic success and personal growth for students and staff alike.

As part of the national KIPP network, we share best practices and innovations while maintaining deep roots in Washington, D.C. Together, we strive toward a future without limits for our students, alumni, and community.

About The Role

In partnership with a school leader and Campus Director of Operations, the School Operations Manager supports the school and campus-wide operations vision. This role ensures that all school operations run seamlessly each and every day, proactively problem solving and developing systems where needed.

Location and Type of Work

This is an exempt position and will report to the Campus Director of Operations. As a headquarters team that is focused on being responsive to our schools and meeting the needs of our students and families, we approach our work in a way that reflects these priorities. Schools operate in person and our students and families rely on us for in-person support which requires this position to be fully on-site.

This role is currently required to be on-site or in schools during regular work hours.

Responsibilities

School-wide Systems (35% of the time)

• Serves as the eyes and ears of the school to ensure that all school operations run seamlessly each and every day, proactively problem solving and developing systems where needed
• Oversees all aspects of food service, including quality, managing staff/vendors, meal tracking, compliance, and meal delivery
• Owns all logistics (e.g. transportation, lodging, meals, staffing plan, etc.) of all off-site field trips and all on-site special events (performances, graduation, staff celebrations, etc.)
• Works with the school leader, or their designee, to manage the logistical elements for the end-of-year assessment.

Finance (20% of the time)

• Works closely with the school leader to actively manage the school budget throughout the year
• Manages the school purchasing process by establishing clear systems for staff to request items, placing orders with vendors, tracking delivery, and coding and submitting purchases orders, invoices, and reimbursement requests; approves school purchases under a specific financial threshold
• Leads the school opening/start up process each year to ensure that doors are ready to open by ordering furniture, equipment, and instructional supplies
• Serves as the second school-based point of contact regarding finance and works with regional Finance teams to ensure financial compliance and reporting

Facilities & Maintenance (20% of time)

• Oversees most facilities issues, including maintenance, managing staff/vendors, aesthetics, shared space agreements, and campus safety
• Regularly conducts facilities walkthroughs and liaises with custodial staff/vendors/regional Facilities team to ensure that the facility looks the best it can

School Operations Leadership (15% of time)

• In collaboration with the Campus Director of Operations, implements the school-wide operations vision that supports and operationalizes the academic and cultural vision
• Plays a supportive role in the school’s strategic and annual planning process
• Serves as the secondary point of contact for KIPP DC’s headquarters staff

Safety (10% of time)

• Ensure that the school is prepared for emergencies by supporting the Campus Director of Operations to conduct all drills and train staff on emergency plans
• Supports the Campus Director of Operations during a safety crisis
• Collaborates with the Campus Director of Operations to develop arrival and dismissal procedures and plays a vital role during the arrival and dismissal process

Requirements & Preferences

Required Qualifications

• Bachelor’s degree
• Minimum of 3 years of work experience
• Strong organizational, verbal, and written communication skills
• Proficient computer skills, including Microsoft Word, Microsoft Powerpoint and Microsoft Excel

Preferred Qualifications

• Previous experience in K-12 education setting and/or business or operations management
• Proven project management skills as it relates to the creation of different systems and structures
• Ability to work collaboratively across multiple teams

Physical Requirements

• Ability to travel to and between KIPP DC schools
• Flexibility to work outside of normal business hours or weekends

Demonstrated Excellence In The Following Areas

• Commitment to Students and Schools: Demonstrates commitment to education reform, believing in every child's potential for success and prioritizing students, schools, and the essential role of families.
• Strategic Thinking and Problem Solving: Finds creative solutions to challenges that achieve broader goals of team and organization.
• Project Management: Sets a high bar for own work and supports others to achieve desired team outcomes.
• Communications and Influence: Demonstrates adept communication skills and influence to advance work by adjusting content and style.
• Teamwork: Contributes to a supportive team culture, fostering diverse work styles and maintaining a high performance standard.
• Trust and Collaboration: Establishes and nurtures effective relationships with a diverse set of stakeholders to support the best outcomes for our work.
• Cultural Humility: Advances KIPP DC’s commitment to anti-racism by creating a diverse, equitable, and inclusive environment for all stakeholders.
• Continuous Learning: Commits to continuous learning through feedback, self reflection, humility, and action.

Benefits & Compensation

KIPP DC offers an extremely competitive compensation and benefits package:

• The anticipated starting salary range for this position is $71,305-$77,504. At KIPP DC we strive for clarity, equity, and to be highly competitive. When determining salaries we look at benchmarks in the education and non-profit sector.
• KIPP DC offers a robust benefits package including medical, dental, and vision insurances; various voluntary benefits; and employer paid benefits such as short term disability, long term disability, life insurance, and a membership to One Medical.
• KIPP DC also offers a 403(b) retirement account with a 3% employer contribution and a 3% match with vesting after three years.
• Currently, individuals in this role have up to 10 paid sick days, 12 paid holidays, paid Thanksgiving week break, winter break, spring break and summer break. This is subject to change and your exact schedule will be shared in your offer letter.

Equal Employment Opportunity Employer

KIPP DC Public Schools does not discriminate against, or tolerate discrimination against, employees or applicants for employment on any legally-recognized basis or protected class including, but not limited to, actual or perceived race, color, national origin, immigration status (except as necessary to comply with federal, DC, state, or local law), religion, sex (including pregnancy, childbirth, lactation and related medical conditions), age, physical or mental disability, medical condition, sexual orientation, gender (including gender identity or expression), marital status (including domestic partnership status), genetic information, political affiliation, pregnancy, family responsibilities, personal appearance, veteran status, uniform service member status, status of being unemployed, status of victim a survivor of domestic violence, sexual offense or stalking, matriculation or any other protected class under federal, state, DC, or local law.

Click here or here to review KIPP DC’s non-discrimination policy and KIPP DC’s Title IX Coordinator’s contact information.

Please Note: If you encounter difficulties submitting your application or fail to receive a confirmation email after applying, kindly reach out to Danica Cunningham at danica.cunningham@kippdc.org. Please include your name, resume, and specify the role you are applying for in your email. We appreciate your understanding and apologize for any inconvenience caused.