Supply Chain Performance Manager

• Supply Chain Performance Manager
• Vacancy Reference Number 22016Number of Vacancies 2(B) OCU Operational Support Services
• Location Sidcup with occasional travel to other MPS sites
• Building MARLOWE HOUSE Band Band CPart/Full Time Full Time
• Hours per Week 36 hours per week
• Type of Contract Permanent
• Job Advert Job Title: Supply Chain Performance Manager
• Salary: The starting salary is £48,995, which includes allowances totalling £3,009.

The salary is broken down as £45,986 basic salary, which will increase annually until you reach the top of the scale £54,863. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000.

• Location: Sidcup with occasional travel to other MPS sites
• About Fleet Services The police vehicle fleet is an important physical asset.
• It enables officers and staff to do their job, carries key equipmentrequired, and provides safe transportation for the public / prisoners.
• The role of Fleet Services is to keep the Met mobile, ensuring we can detect, respond to, and prevent crime whilst building public trust and confidence.
• Fleet Servicesare committed to leading with innovation,responsibilityand environmental consciousness, striving for a fleet that is safer,smarterand cleaner, with a focused approach as follows: 1
• We will manage responsibly to deliver an excellent service and achieve value for money 2
• We will deliver strategies to manage the fleet efficiently and effectively 3
• We will deliver a fit-for-purpose, flexible and available fleet The complexneedsof modern policing requires a wide range of vehicle types.
• Weoperatea fleet of over 5,200 assets on the road and river, as well as over 1,000 pedal cycles.

London is the most complex and diverse city in the UK, and our fleet is reflective of that. We currently have over 220different typesof vehicles supporting all operational commands including armed response vehicles, HGVs, patrol cars,motorbikesand pedal cycles. Customers can be broadly grouped into three strategic pillars - Frontline Policing, Met Ops & Performance, and Counter Terrorism / Specialist Operations.

Collectively this covers pan London requirements as well as national CT responsibilities. The overall fleet requirements and volumes are owned and governed by operational leaders at the Strategic Fleet Board.

Operational teams are accountable for the volume of fleetrequiredto undertake their roles, and Fleet Services support and enable effective decision making through provision of information and technical / industry knowledge. This is a pivotal role within the Fleet Services Supply Chain team, supporting the delivery of high-performing, value-driven supplier relationships across the Fleet portfolio.

Reporting to the Supply Chain Manager, you will play a key role in driving performance and strengthening contract outcomes across a diverse range of suppliers. As a Supply Chain Performance Manager, you will focus on monitoring, managing and improving supplier performance, ensuring contracts deliver against agreed outcomes and continue to meet evolving service needs.

Working in a dynamic and agile environment, you'll identify opportunities to optimise performance, enhance value for money, and support the continuous development of our supply chain. Success in this role goes beyond technical expertise.

We are looking for an individual with strong influencing and collaborative skills who can confidently engage stakeholders, challenge constructively, and drive positive change across services and suppliers.

You will act as a trusted advisor and subject matter expert on supplier performance, building strong and effective relationships with a wide range of stakeholders, including suppliers, Heads of Service, Commercial Leads and wider enabling service areas. Your ability to analyse performance, communicate insights clearly, and influence decision-making will be key to delivering tangible improvements.

You will also have line management responsibility for Contract / Supplier Support role, developing and enhancing capability in performance management across the contract lifecycle, while fostering a culture of continuous improvement, accountability, and high performance.

Key Responsibilities

• Contract Management-Lead contract management for specificcontracts in Fleet Services, working with MPS Commercial and other Fleet teams to ensure that the suppliers are delivering an excellent service in support of overall Fleetobjectives.
• Monitor, assess and analyse supplier performance against KPIs / SLAs, and ensure that whererequiredthis is feeding up into wider performance management reporting.
• Undertaken regular assessment of financial spend against budget and contract value, andassistwith future procurement planning Sourcing / Procurement Activity
• Lead sourcing and procurement activity for specific goods and services on behalf of Fleet Services, working with MPS Commercial resources - ensure that there istimelyreplacement of existing services.
• Ensurethat all audit and financial protocols are recorded and maintained Newcontractgo-live
• Ensure that any new contracts and suppliers go-live successfully, working with the suppliers and other MPS resources on pre-implementation,implementationand post-implementation phases Supplier / service optimisation
• Review service performance and develop ideas on innovations / improvements that can be delivered to improve Fleet Services (new solutions,process re-engineeringand tactical technology enhancement). Drive a culture of continuous improvement, value for money and performance excellence within allcommercial arrangements.
• Supply chain risk- regularly review supplier positions acrossa number ofmetrics, working with MPS Commercial, and ensure contingencies are in place to deal with potential supply chain risks.
• Supply Chain Manager support- support the Supply Chain Managers asrequiredwith management of the largest contracts in Fleet Services Market research- lead market research activity to prepare for upcoming service / solution procurements Requisitions, Purchase
• Ordersand Invoices-Governance and oversight of allsupplier activity forallocatedcontracts.
• Ensure
• Purchase Ordersareraisedpromptlyandensure invoices are reviewed appropriately before approval.
• Stakeholder engagement and communications-Lead onengagement with officers, staff and external key stakeholderswhere required including to MOPAC for contract approvals Reporting-Develop and implement processes for reporting and monitoringsupplier / contract initiatives Performance management
• Provide line management to certain staff, ensuring theyare abletoperform well in their roles.
• Evaluate staff performance and lead and develop comprehensive training plans, ensuring all staff are aware of and able to work to Fleet Management standards.
• Organise the rollout of training usingappropriate methodsin line with PDPs, career progressionplansand future business requirements End customer focus
• Ensureteams focus on delivery of excellent service to end customers, and ensure they understand what it is they areultimately helpingto enable through their work

How to apply

To begin your career at the Met, please click the "apply button ". The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate.

Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and/or Personal Statement.

Completed applications must be submitted by 23:55 on 21/07/2026.

Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager.

Following application review, successful candidates will be invited to interview.

Essential For

The Role

Essential For The Role, e.g. qualifications, licenses, languages, training Essential to the role: Organisational skills- strong ability to plan and prioritise a complex workload to be able to meet demanding stakeholder expectations and deadlines.

Stakeholder Engagement and communications- Knowledge of engagement strategies with internal and external stakeholders, including law enforcement partners, government agencies, and the community.

Credibility to communicate with and influence senior leaders in the police service Output focused- ability to interpret and coordinate outputs from senior management meetings into clear action plans and work with action owners to ensure delivery Supplier management- knowledge of how to manage suppliers and the processes involved in effective supplier management Sourcing / procurement- knowledge ofdifferent waysof contracting for services with suppliers including the pre-tender, tender,evaluationand post evaluation phases Planning- excellent planning and organisation skills to effectively assess supplier requirements from initiation through to contract delivery Performance management / KPIs- knowledge of how to develop, refine,implementand manage performance metrics with suppliers to manage performance effectively Problem solving-Ability to resolve problems, making informed judgements anddeterminingpriorities Coaching / Leadership- Understands different leadership styles and the benefits of coaching to support people and improve performance.

Understands organisational cultures, equality,diversityand inclusion.

Strong leadership skills to direct all programme / project activities for staff to ensure agreed goals andobjectivesare achieved Team Working / Performance Management- Understands people and team management models, including team dynamics and motivation techniques.

Understands HR systems and legal requirements, and performance management techniques including setting goals andobjectives, conducting appraisals, reviewing performance, absence management, providing constructive feedback, and recognising achievement and good behaviour. Able to build a high-performing team by supporting and developing individuals and motivating them to achieve.

Able to set operational and personal goals andobjectivesand monitor progress,providingclear guidance and feedback Relationship Management- Understands approaches to customer and stakeholder relationship management, including emotional intelligence and managing conflict. Knows how tofacilitatecross team working to support delivery of organisationalobjectives.

IT skills- good IT skills, able to use standard Office products and MPS systems effectively Desirable to the role: MPS Knowledge-Organisational and governance structures across the MPS and how they interact with each other Fleet Services- Understands how fleet services work Equal opportunities- excellent knowledge and clear understanding of the MPS Equal Opportunities Policy, promoting and respecting race and diversity issues, treating everyone with respect Experience Essential to the role: Relationship Management-Relationship managementexperience, both internally and externally, to negotiate value for money, provide excellent service delivery and manage performance service levels Collaboration- Experience working in a multi-function environment, collaborating across multiple teams and organisations Leading Teams- Successfully developed and led a team to deliver business objectives Commercial- Experience of working on tenders / procurements to ensure the right suppliers are awarded contracts.

Suppliermanagement -Experience of managing suppliers to deliver goods and services in a complex organisation Desirable to the role: Certifications-Certification incontract / supplier management Required Languages EnglishReports To Band B - Supply Chain Manager

Additional Information

Disability Confident Statement The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences.

We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women.

As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations.

The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence.

Please note, if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), there is a minimum requirement that you must pass a job-related fitness test (JRFT) at point of entry. This does not apply to police staff roles. Find out more about .