Junior Client Service Advisor - On-site in Dubai

About the Role

We are seeking a Junior Client Service Advisor to join our team in Dubai. In this role, you will be the first point of contact for our clients. Your main tasks will involve addressing inquiries and providing exceptional service. You will engage with clients through various channels, including Phone, WhatsApp, and Email. This position is on-site, and fluency in Arabic is a plus.

Responsibilities

• Act as the first line of contact for client inquiries via Phone, WhatsApp, and Email.
• Proactively solve client issues while ensuring service standards are met.
• Engage clients to build long-term relationships and enhance satisfaction.
• Demonstrate knowledge of CHANEL products and services to address inquiries.
• Collaborate with boutiques and internal stakeholders for seamless operations.
• Assist internal teams with client engagement strategies.

Requirements

• Demonstrated client care experience in a service role.
• Ability to address client needs independently and effectively.
• Strong interpersonal skills and a refined tone of voice.
• Fluency in English; Arabic is a plus.

Benefits

Joining our team offers numerous benefits, including competitive salary packages and opportunities for growth. You will be part of a dynamic environment that values collaboration and client satisfaction. For more information about our company culture, visit our About Us page. Explore our current job openings to see where you fit in.

We are committed to supporting your professional development. You will receive training and resources to enhance your skills. Join us in delivering exceptional service to our clients.