Receptionist

Are you ready to make your mark in the world of Formula 1?

At Formula 1, we are passionate about delivering the world’s greatest sports and entertainment spectacle leaving a positive legacy wherever we race. Innovation has always been at the heart of what we do ever since our first Grand Prix in 1950. Now, more than 75 years on, the sport remains a pioneer, developing technologies that have made a significant impact on society beyond the track.

Everything you see on screen or at an event comes via our passionate and dedicated people. Whether its engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications there is always a talented team working to maximise the potential of the sport.

Role Overview

We are looking for a Receptionist to join our Facilities Management team at Formula 1's London office, on a 12 month fixed term contract. Reporting into our Front of House Supervisor, this role will support the provision of professional Receptionist and associated services.

Main

Duties And Responsibilities

• Provide a professional Reception service ensuring courteous and warm welcoming of visitors and staff.
• Offering and providing refreshments to invited guests and providing storage of personal items.
• Manage and oversee visitor, employee and contractor access passes to the F1 HQ (SJM) in line with internal policies.
• Ensure incoming calls are answered professionally, promptly and with discretion.
• Ensure incoming emails are answered appropriately and promptly, and any issues escalated to Front of House Supervisor (FS).
• Support and assist (FS) with ad-hoc requests made by Senior Stakeholders, ensuring seamless service delivery, including but not limited to: Administration, catering, and concierge service for VIP guests.
• Make meeting and room bookings and manage calendar, liaising with staff about changes and guests
• Liaise with FS and reception team to ensure these are managed in an efficient and professional manner.
• Support FS with Catering and VIP meeting room and event Set-Up.
• Support FS and team with event delivery.
• Support with incoming and out-going post including making DHL, Adisson Lee and Royal Mail bookings, including diligence on the security of incoming post.
• Support FS with timely creation of Purchase Order Requests and subsequent acceptance of Purchase Orders on company ‘Purchase to Pay’ (P2P) system, for SJM goods and services.
• Make taxi bookings as requested and ensure records are kept up to date including completion of relevant invoices.
• Report building or cleaning issues to facilities team.
• Support and assist FS with the management of catering and stationery together with associated stock control, as well as other ad-hoc purchases.
• Liaise with on-site cleaners and other service providers as required.
• Support and assist FS with departmental administration including but not limited to, credit card and petty cash reconciliation.
• Report all incidents, accidents and significant near misses to Health & Safety.
• Distribute Race Passes and uniform prior to Race Weekends.
• Develop and maintain great working relationships with key stakeholders.
• Act as a Fire Warden.
• Support CEO office with VIP ala carte service for the CEO and his guest as and when required.
• Support CEO office with Ad Hoc activities, including but not limited to: Administration, post and courier queries and bookings, meeting room bookings and changes, etc.
• To work in compliance with our discretion, Security & Access Control Procedures and etiquette standards.
• What Are We Looking For? Experience
• Excellent administration skills
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, Teams)
• Document formatting and editing Experience in Corporate Hospitality
• Logistics coordination would be desirable, but not essential

Qualifications

• Previous experience as a receptionist in a fast paced, premium service corporate environment Knowledge And

Skills

• Personable with excellent communication skills
• Ability to multi-task
• Strong attention to detail
• Ability to meet deadlines
• Anticipate needs of guests and staff
• Multitasking and prioritizing
• Additional languages
• Canva or Photoshop
• Personal Qualities
• Service excellence mindset
• Flexibility in work approach
• Practical, and solution seeker
• Positive and welcoming Shows initiative & Ownership
• Why join the force behind the sport?

Benefits

Joining F1 means becoming part of a team that values innovation, collaboration and personal growth. We offer a dynamic work environment where ideas are heard, and employee contributions truly make an impact. We seek to recruit, develop, and retain the most talented people to play their role in accelerating the future of the sport. As a member of the F1 team, you will be able to access our amazing benefits:

Private Healthcare scheme Dental Care 4 x Grand Prix Paddock passes per season Enhanced maternity/paternity leave and other family planning policies A free staff shuttle service running to and from surrounding trains stations near to Biggin Hill Free healthy snacks in our offices Subsidised canteen in Biggin Hill, serving breakfast and lunch 25 days annual leave and 8 Bank Holiday days, plus a Christmas period closure Opportunities to develop and request training for your role via our in-house Learning and Development team Discount on F1 merchandise Discount at F1’s experiences including F1 Arcade and F1 Drive Perkbox benefit portal and moreDivisionCorporate