The Senior Program Manager provides strategic leadership and end-to-end accountability for major aircraft cabin interiors programs, with full ownership of program execution and financial performance. This role leads cross-functional teams across Jamco's global organization to deliver profitable, high-quality solutions that meet customer, regulatory, and contractual requirements.

Serving as the primary interface with customers, OEMs, and executive leadership, the Senior Program Manager drives program strategy, manages risk and opportunities, and ensures successful execution throughout the entire program lifecycle while protecting margin, schedule, and customer satisfaction.

Summary

The Senior Program Manager leads major customer cabin interiors programs and owns their profit-and-loss performance across the full program lifecycle. This role carries end-to-end accountability for program revenue, cost, schedule, and margin, and serves as the central point of integration across customers, the OEM, suppliers, and internal functions.

Success depends on leading cross-functional teams through influence rather than direct authority, and on operating effectively across Jamco’s global sites and cultures to deliver profitable, on-time, and requirement-compliant programs.

Essential Duties and Responsibilities include the following with other duties as assigned:

Program Leadership and ExecutionOwns the full lifecycle and profit-and-loss performance of assigned customer interiors programs across multiple airlines (development, production, and in-service).

Leads across cross-functional teams (engineering, supply chain manufacturing and factory operations, quality, and finance) through influence rather than direct authority.

Develops and executes program strategy to deliver within cost, schedule, margin, and requirements.

Defines program schedules, milestones, and deliverables.

Creates and maintains program plans and Work Breakdown Structures (WBS).

Supports the RFQ and bid process by validating scope, cost, margin assumptions, and resource needs.

Manages program scope and configuration changes against contract, cost, and schedule baselines.

Dispositions and negotiates customer change requests to protect program margin and schedule.

Establishes and holds delivery schedules and customer milestone commitments.

Tracks, forecasts, and communicates the cost and margin impact of program changes.

Partners across engineering, supply chain, manufacturing, and quality to drive program execution and continuous improvement.

Monitors program performance and customer feedback to identify cost-reduction and improvement opportunities.

Provides program and pricing input to business development to support follow-on capture and new program pursuits.

Customer and Stakeholder ManagementActs as the primary customer interface for program and contractual matters.

Acts as the primary interface with the OEM or STC Applicant.

Conducts program milestone reviews with internal and external stakeholders (e.g., ITCM, PDR, CDR).

Reports program financial, schedule, and technical performance to executive management.

Financial ManagementOwns full profit-and-loss accountability for assigned customer interiors programs, including revenue recognition, cost-to-complete, and margin performance against bid and the annual operating plan.

Builds, defends, and manages budgets and forecasts; reports variance to plan and corrective actions to executive management.

Manages Estimate-at-Completion (EAC) and Estimate-to-Complete (ETC) and apply Earned Value Management (EVM) to track cost and schedule performance and drive corrective action when a program trends off-margin.

Identifies, prices, and negotiates contract change notices (CCNs) and claims to protect and grow program margin.

Leads cost-reduction and margin-recovery initiatives across the program value stream.

Risk and Opportunities ManagementIdentifies and manages program risks (technical, financial, schedule) and develops mitigation strategies.

Identifies and pursues opportunities to expand scope and capture follow-on and new program contracts.

Supervisory

Responsibilities

This position has no direct reports.
The Program Manager leads cross-functional program teams through influence, credibility, and shared objectives rather than direct authority.

Requirements

Education and/or Experience/Knowledge
Position requires completion of a bachelor’s degree (B.A./B.S.) in business management or engineering, or equivalent related work experience; engineering degree preferred.
Typically requires a minimum of 7 years of program management experience in the aircraft or aerospace industry, including demonstrated experience leading full program profit-and-loss on major customer programs (EAC/EVM management, margin recovery, and change and claims negotiation). Requires proven ability to lead cross-functional teams through influence without direct authority, and to operate effectively across global sites and cultures.
Strong interpersonal and communication skills are required to effectively interact with employees, customers, and suppliers.

Responsibilities

This job is expected to demonstrate proficiency in implementing a variety of work processes, functions and procedures involved.
The employee has specific authority to select appropriate work methods and techniques to complete assigned activities.
Emphasis is placed upon the accurate recall and prioritization of assigned tasks.
The scope of work performed requires coordination and integration of tasks among departmental employees and may involve responsibility for ongoing contacts with customers, employees, vendors and contractors.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed above are representative of the knowledge, skill, and/or ability required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
All external hiring is contingent upon the successful completion of a pre-employment drug screen and a criminal background check.
Travel within the U.S. and internationally is required to support Jamco’s global programs and sites, including the ability to build effective working relationships across different languages, cultures, and organizational styles.
Language Skill
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to write speeches and articles for publication that conform to prescribed style and format.
Ability to effectively present information to top management, public groups, and/or boards of directors.
Mathematical

Skills

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Customer Orientation
Must demonstrate concern and take actions to meet requirements and high standards of quality of both internal and external customers.
Must display courtesy and sensitivity.
Manage difficult situations.
Meet commitments.
Respond promptly to customer needs.
Solicit customer feedback to improve service.

Physical Demands

While performing the duties of this job, the employee is frequently required to stand, walk, sit, talk and hear.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet
Jamco is passionate about providing a competitive and comprehensive benefits package and pleased to offer the following to eligible employees-Medical Coverage
Dental and Vision Reimbursement 401(k) Retirement Savings Plan Benefit Conversion at Termination Bereavement Leave Educational Assistance Family and Medical Leave
Paid Parental Leave (40 hours) *Qualifying event after June 15th, 2022Flexible Benefit Plan (Flex Spending)
Holidays Jury Duty/Witness Service Leave
Life Insurance Long-Term Disability Short-Term Disability
Pregnancy Leave Paid Time Off (PTO) Personal Leave Wedding Leave Wellness Program/Gym Reimbursement
Pet Insurance
This job description is a simplified overview intended to serve as an initial introduction to the role.
It should not be considered a complete recording of the role and responsibilities.

Jamco is an Equal Opportunity Employer. All qualified applicants will receive employment consideration and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability, or veteran status. To be effective in this role, the employee must be able to accomplish each essential duty to performance satisfaction.

Reasonable accommodations will be made in accordance with the Americans with Disabilities Act (ADA) to enable individuals with disabilities to perform s uch essen tial duties .