Product Manager - MyChart

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description

Summary

Come change healthcare with us.

At OhioHealth we’re committed to improving the health of those we service. By putting people at the center of our work, we’re looking to create products and experiences that make healthcare easier and reduce friction for all those involved. We believe we can be part of the solution that changes healthcare for the better.

What does OhioHealth’s Product Team offer you?

We’re a healthcare system working to grow and transform, and a burgeoning product team that feels like a start up with the support of an established organization. We’re deeply rooted in our mission to improve the health of the people in our communities. It’s a place where you can solve complex challenges next to amazing co-workers who are dedicated to the same mission and helping you grow your career.

We are committed to building new products alongside new skillsets, and upending the way things have always been done, for the way they should be done.

Who we’re looking for.

OhioHealth is looking to hire a Product Manager to shape and strategically grow our products. Our goal is to create value for the business and our consumers and to make healthcare simpler, accessible, and more affordable. Our ideal candidate is passionate about improving healthcare and has experience as a product manager leading a multi-disciplinary product team.

The job details.

Drive the vision, strategy, business requirements, roadmap and deliver key product outcomes for a specific product.

Partner with engineering and other IT functions, UX, analytics, marketing, operations, and clinicians to build solutions that deliver value for the organization and our consumers.

Gather and build requirements, build backlogs, and prioritize workNavigate roadblocks to keep teams workingLeverage market data and customer feedback to inform and guide future product/feature development.

Break down complex problems into steps that drive product developmentParticipate in research in testing to understand customer pain points and identify opportunities for improvement – be the customer’s advocate … always.

Leverage market data and product analytics to understand how customers use the product and help guide decisions on future improvements and optimizations.

Proactively manage and monitor product and operational risks (regulatory, security, operational, etc.) to prevent and/or mitigate risks to the customer and business.

Monitor and manage product schedules, scope and budget and delivering as scheduled.

Manage and coordinate across various functions ensuring that groups outside the core product team are included in the journey.

Responsibilities

Duties

• Drive the vision, strategy, business requirements, roadmap and deliver key product outcomes for a specific product.
• Partner with engineering and other IT functions, UX, analytics, marketing, operations, and clinicians to build solutions that deliver value for the organization and our consumers.
• Gather and build requirements, build backlogs, and prioritize work
• Navigate roadblocks to keep teams working
• Leverage market data and customer feedback to inform and guide future product/feature development.
• Break down complex problems into steps that drive product development
• Participate in research in testing to understand customer pain points and identify opportunities for improvement – be the customer’s advocate … always.
• Leverage market data and product analytics to understand how customers use the product and help guide decisions on future improvements and optimizations.
• Proactively manage and monitor product and operational risks (regulatory, security, operational, etc.) to prevent and/or mitigate risks to the customer and business.
• Monitor and manage product schedules, scope and budget and delivering as scheduled.
• As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications

• Bachelor's Degree
• Additional

Job Description

Degree or equivalent practical experience3-5 years of Product Management experienceExperience driving elements of the product development lifecycle such as product vision, go-to-market strategy, driving requirements, and product launch.

Experience managing immediate teams and schedules through influence.

Proven ability to facilitate team meetings, recap for team alignment, and drive conversations with efficiency

Preferred Qualifications

• Degree in a technology or business-related field.
• Experience managing day-to-day technical and design direction.
• Experience creating product roadmaps from conception to launch (including release plans), driving product vision, defining go-to-market strategy, and participating in design discussions.
• Experience influencing decision-making at all levels within an organization, and in a variety of contexts.
• Excellent problem-solving, organizational, and analytical skills.
• Knowledge of multiple functional areas, including product management, engineering, UX/UI, operations, finance, or marketing
• You are a great communicator and storyteller, communicating concepts and ideas to partners at all levels
• You know how to encourage, empower, and support a team to get things done
• You can connect dots and people across the organization to help coordinate forward movement of your product
• You thrive in ambiguity while helping your team create a clear path forward
• You’ve worked in digital before and have experience leading in an agile environment.
• Work Shift
• Day
• Scheduled Weekly Hours40Department
• Digital Product
• Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations.

OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law.

Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment