Business Process Analytics

Our client, one of Canada's leading banks, is looking for a Process Improvement and Business Analytics Consultant to join a high-impact transformation team in the payments space. This role focuses on modernizing payment operations through automation, reconciliation, AI-driven solutions, and business process improvements.

The successful candidate will work closely with business and technology teams to deliver scalable solutions that enhance operational efficiency and support enterprise-wide transformation initiatives.

Contract: 12 months (extension possible)

Hybrid: 2 days onsite per week (Monday & Tuesday)

Location: Toronto, ON

Key Responsibilities

• Gather, analyze, and document business requirements for payment modernization initiatives.
• Support automation, reconciliation, and operational process improvement projects.
• Collaborate with business, technology, QA, and operations teams to deliver scalable solutions.
• Support test planning, SIT, UAT, regression testing, and implementation activities.
• Analyze operational data to identify trends, risks, and improvement opportunities.
• Develop reports, dashboards, and documentation to support project delivery.
• Participate in stakeholder meetings and communicate project updates effectively.
• Assist with payment exception analysis, reconciliation processes, and operational controls.

Must-Have Skills

• 3–7 years of Business Analysis experience within banking or financial services.
• Strong knowledge of payments operations, reconciliation, settlement, and exception management.
• Experience with process automation using Python, SQL, Power Automate, Alteryx, UiPath, or similar tools.
• Experience supporting SIT, UAT, and regression testing.
• Strong data analysis, reporting, and dashboard development skills.
• Experience working on AI-enabled automation or intelligent process improvement initiatives.
• Excellent stakeholder management, analytical, and communication skills.

Nice-to-Have Skills

• Experience working on large enterprise transformation programs.
• Experience with a Top 5 Canadian bank.
• Knowledge of payment modernization initiatives and enterprise automation.

If you are interested & qualified for this opportunity, please send your updated resume in MS Word format to fouzan@ifgpr.com

For other opportunities please visit www.ifg-global.com today!