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State of Washington
The first consideration and/or preference is with current Washington State Ferries OPEIU membersAbout WSDOTThe Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state.
In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT leads an award-winning Active Transportation Plan, manages the world's longest floating bridge, and operates the largest ferry system in the nation!
Washington State Ferries (WSF) is an essential part of Washington's transportation network. Every year, we carry nearly 20 million passengers across Puget Sound and the San Juan Islands on more than 400 sailings a day. Our dedicated teams with over 2,100 people work together to serve our communities and shape the future of ferry travel.
WSF, a division of WSDOT, is currently seeking a Program Assistant to provide essential administrative and office support for the Eagle Harbor Maintenance Facility. This position plays a key role in supporting facility operations by coordinating administrative functions, managing office processes, and assisting leadership with a variety of professional and clerical responsibilities.
By helping ensure efficient day-to-day operations, this role contributes to the maintenance and readiness of WSF’s fleet, supporting safe, reliable ferry service for the traveling public. This position also advances WSF’s core values of Serve, Grow, Trust, Respect, and Navigate while supporting the agency’s mission and public service commitment.
As we navigate a once-in-a-generation transformation to decarbonize our system — guided by our core values Serve, Respect, Trust, Grow Navigate, and bold strategic priorities Service Excellence, Improved Communication and Empowered People — there’s never been a more meaningful time to come aboard at Washington State Ferries.
What To ExpectAmong the varied range of responsibilities held within this role, you/the Program Assistant will:
Coordinate travel arrangements, reimbursements, and expense reporting for managers and staff in accordance with agency policies and procedures.
Provide administrative support to management, including scheduling meetings, managing correspondence, preparing reports, tracking budgets, and processing invoices.
Support personnel-related activities, including onboarding and offboarding coordination, employee reimbursements, service awards, and attendance tracking.
Coordinate office operations, records management, meetings, events, supplies, equipment, and other administrative functions for the Eagle Harbor Maintenance Facility.
Serve as the departmental timekeeper by reviewing timesheets, monitoring leave, ensuring payroll compliance, and resolving payroll-related issues.
Maintain departmental records, accounts, inventories, and vehicle-related documentation to ensure accuracy and accountability.
Conduct research, compile data, prepare reports, and respond to inquiries in support of departmental programs, initiatives, and management needs.
Uphold WSF’s strategic priorities (Service Excellence, Improved Communication, and Empowered People) and values (Serve, Grow, Trust, Respect, and Navigate), ensuring they are embedded in WSF’s culture through leadership actions
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the “Work Experience” portion of the application be completed in as much detail as possible.
In order to be considered for this opportunity, please include the following with your online application:
An attached Resume outlining (in reverse chronological order) your experience to date.
An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
Contact details for a minimum three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the “References” section of the online application; does not require an additional attachment. Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account.
This step is required in order to submit an application to this opportunity.WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency.
Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply.
Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.govContact UsFor inquiries about this posting, you may contact the assigned Recruiter at renee.mason@wsdot.wa.gov.
Please be sure to reference 2026-WSF-A0101 in the subject line.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package.
We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read About Our
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits. Insurance
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement And Deferred
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social SecurityAll state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan ForgivenessIf you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military LeaveWashington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional LeaveLeave SharingParental LeaveFamily and Medical Leave Act (FMLA)Leave Without PayPlease visit the State HR Website for more detailed information regarding benefits.
Updated 01-07-202601Please describe your experience providing administrative and clerical support, including the types of managers, teams, or offices you supported and the primary duties you performed.02Which best describes your experience using office software and business applications to create, maintain, and manage documents, spreadsheets, reports, presentations, records, and correspondence?
Regularly serve as a primary resource for office technology and independently create, maintain, and manage complex documents, reports, spreadsheets, databases, and presentations.
Independently use multiple office applications to create, edit, maintain, and organize documents, reports, spreadsheets, presentations, and records.
Routinely use office software to complete administrative tasks, maintain records, and prepare standard business documents.
Have limited experience using office software to support administrative functions.
No relevant experience.03Please describe your experience preparing, editing, or reviewing professional correspondence, reports, meeting materials, or other business documents.04Which best describes your experience organizing workload, managing competing priorities, and meeting deadlines?
Independently manage multiple high-priority assignments, projects, and deadlines while coordinating work for others and ensuring timely completion.
Regularly manage multiple assignments and competing priorities with minimal supervision.
Routinely organize and prioritize assigned work to meet established deadlines.
Have limited experience coordinating multiple assignments or deadlines.
No relevant experience.05Which best describes your experience providing customer service and communicating with employees, customers, stakeholders, or the public?
Routinely serve as a primary point of contact, independently resolving complex inquiries and providing guidance to a diverse range of stakeholders.
Regularly communicate with customers, employees, or the public and respond to inquiries requiring interpretation of policies or procedures.
Provide routine customer service and respond to standard inquiries.
Have limited experience communicating with customers or the public in a professional setting.
No relevant experience.06Which best describes your experience handling confidential or sensitive information?
Regularly manage confidential personnel, payroll, financial, legal, or other sensitive information and independently apply judgment regarding appropriate disclosure and handling.
Frequently handle confidential information and apply established policies and procedures to maintain confidentiality.
Occasionally work with confidential information under guidance from others.
Have limited exposure to confidential information.
No relevant experience.07Which best describes your experience establishing and maintaining professional working relationships?
Routinely collaborate with leadership, staff, external partners, and multiple stakeholders to coordinate activities and achieve organizational goals.
Regularly work with internal and external stakeholders to support business operations and resolve issues.
Frequently work as part of a team and maintain productive working relationships.
Have limited experience collaborating with stakeholders outside my immediate work group.
No relevant experience.08Which best describes your experience learning new processes, systems, policies, or technologies and adapting to changing priorities?
Regularly learn and implement new systems, technologies, or processes and assist others with adoption and training.
Successfully adapt to changing priorities and routinely learn new procedures, systems, or technologies as part of my work.
Learn new processes and adjust to changes when required.
Have limited experience adapting to changing priorities or learning new systems.
No relevant experience.09Which best describes your experience providing administrative or clerical support within a public-sector organization?
Extensive experience providing administrative support in a local, state, federal, tribal, or other public-sector organization and supporting multiple business functions.
Experience providing administrative support in a public-sector organization.
Experience providing administrative support in a private-sector organization only.
Limited administrative support experience.
No relevant experience.10Which best describes your experience working with public agency administrative processes, policies, or procedures?
Regularly apply public-sector policies and procedures related to records management, purchasing, travel, payroll, budgeting, or personnel actions.
Work with public agency policies and procedures as part of my regular job duties.
Have some exposure to public-sector administrative processes through work or training.
Limited familiarity with public agency processes or procedures.
No relevant experience.11How did you learn of this employment opportunity?
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