Sr Product Manager (Customer Solutions & Integration - Skywalker Sound) [Remote]

The Skywalker Sound Development Group is seeking a strategic, highly technical product leader to join our team as a Senior Product Manager. In this pivotal role, you will serve as a critical bridge between product vision and market execution, ensuring our most valuable clients can seamlessly adopt and scale the CODA software platform within their complex production environments.

As a Senior Product Manager, you will be responsible for defining the integrated strategy and cross-functional alignment of our client solutions. You will serve as the primary product liaison for key accounts, leveraging your deep technical expertise to drive alignment and influence across our Sales, Support, and Software Development teams.

This role is based in Los Angeles, which means the employee will work remotely on an ongoing basis from Los Angeles and will not have an assigned workspace at a Company designated location.

Key Responsibilities

• Strategic Client Liaison: Lead high-value client engagement as the product partner, leveraging deep domain expertise to align client operational needs with the long-term engineering roadmap and corporate goals.
• Cross-Functional Strategy & Influence: Drive alignment and secure buy-in across Sales, Support, and Software Development to ensure scalable solutions and consistent deployment standards.
• Workflow Architecture: Define and govern large-scale client deployment strategies, focusing on platform adoption that solves complex, systemic production challenges.
• Product Voice of the Customer (VoC) & Prioritization: Transform synthesized client feedback and market analysis into prioritized, actionable product requirements, effectively balancing custom solutions with core product stability.
• Implementation Governance: Oversee the product-side deployment and configuration strategy for major accounts, ensuring optimization for specific hardware and network environments while establishing best practices.
• Knowledge Scaling & Enablement: Develop and lead advanced product workshops and high-level technical documentation to scale product knowledge internally and mentor client-side technical leads.
• Executive Relationship Management: Proactively manage technical and strategic friction points to maintain high-level client retention and identify new growth opportunities.

Required Qualifications

• Product Leadership: 8+ years of progressive experience in Product Management, Solutions Engineering, or Technical Account Management, ideally driving strategy within the media, entertainment, or creative tech sectors.
• Domain Expertise: Extensive knowledge of digital media ecosystems, professional media pipelines, and complex content solutions, including immersive audio (e.g., DTS:X, IMAX Enhanced, Dolby ATMOS) and high-volume content delivery.
• Technical Proficiency: Strong grasp of cloud architecture, API integrations, and scalable system configuration. Deep understanding of Linux environments and basic scripting (Python or Bash) is highly preferred.
• Strategic Problem Solving: Proven ability to manage high-pressure, high-stakes client engagements and translate complex workflow challenges into prioritized, elegant product features.
• Executive Communication: Exceptional ability to translate complex technical concepts into clear strategic narratives for both engineering teams and senior executive stakeholders.
• Education: Bachelor's degree in Computer Science, Engineering, Sound Technology, or a related field; or equivalent professional experience in high-end production environments.

Preferred Qualifications

• Media Tech Background: Significant experience with industry-standard audio/video tools such as Pro Tools, Media Composer, or high-performance rendering engines.
• Strategic Toolkit: Proficiency in Agile toolsets (Jira, Productboard, or Zendesk) for managing end-to-end product lifecycles, from strategic planning to feature requests and incident management.
• DevOps Literacy: Familiarity with modern cloud deployment strategies, including containerization (Docker/Kubernetes) and CI/CD pipelines.
• Agile Leadership: Proven experience as a Certified Scrum Product Owner/Leader in an Agile/Scrum environment, successfully navigating the friction between custom client requests and core product stability.

The hiring range for this position in Los Angeles is $117,500-$157,500. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors.

A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About Lucasfilm

Lucasfilm is a global leader in film, television and digital entertainment production.

In addition to its motion-picture and television production, the company's activities include visual effects, audio post-production and cutting-edge digital animation, interactive entertainment software, and the management of the global merchandising activities for its entertainment properties including the legendary STAR WARS and INDIANA JONES franchises. Lucasfilm Ltd. is headquartered in northern California.

About The Walt Disney Company

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences.

From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe.

With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with LECL VFX Inc Payroll Svc, which is part of a business we call Lucasfilm .

LECL VFX Inc Payroll Svc is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law.

Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

We will consider for employment qualified applicants with criminal histories consistent with applicable law.

Note: Posting is subject to change so please refer to career site for latest availability (SBJ-G337).