Data Labeling Analyst

Creospan is a growing tech collective of makers, shakers, and problem solvers, offering solutions today that will propel businesses into a better tomorrow. “Tomorrow’s ideas, built today!” In addition to being able to work alongside equally brilliant and motivated developers, our consultants appreciate the opportunity to learn and apply new skills and methodologies to different clients and industries.

• **NO C2C/3RD PARTY, LOOKING FOR W2 CANDIDATES ONLY, must be able to work in the US without sponsorship now or in the future

Job Responsibilities

We are seeking a highly skilled and detail-oriented Content Moderation and Quality Assurance Specialist to join our team as a Contingent Worker (Contract). The successful candidate will be responsible for training cutting edge AI models for content moderation, for ensuring the quality and accuracy of content moderation decisions, creating golden sets, calibrating vendor sites, and managing vendor relationships.

This is an excellent opportunity for someone who is passionate about content moderation and quality assurance to make a meaningful impact on our organization. This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potentially objectionable material.

Ii.e. child exploitation, graphic violence, animal abuse, self-injury and other content which may be considered offensive or disturbing.

Key Responsibilities

Content Moderation Quality Assurance: Review and evaluate content moderation decisions made by vendors to ensure accuracy, consistency, and adherence to policies and guidelines.

Golden Set Creation: Develop and maintain golden sets of content to test and calibrate vendor performance, ensuring that they meet our quality standards.

Vendor Site Calibration: Collaborate with vendor sites to identify areas for improvement, provide feedback, and implement calibration plans to enhance their performance. Process Improvement: Identify opportunities to improve content moderation processes, workflows, and tools, and collaborate with internal stakeholders to implement changes.

Data Analysis: Analyze data and metrics to identify trends, patterns, and insights that inform quality assurance strategies and vendor performance.

Communication: Communicate effectively with internal stakeholders, including operations teams, policy teams, and leadership, to ensure alignment and collaboration on quality assurance initiatives.

Training and Development: Participate in training and development programs to stay up-to-date on policies, procedures, and industry best practices.