Information Technology Manager

Job Summary

The IT Manager is responsible for leading and supporting all technology functions within the County Treasurer’s Office, including infrastructure, software, applications, and daily IT operations. This role oversees a team of four (4) IT staff, manages a high volume of complex technology projects, and plays a key role in a major modernization effort to replace and enhance legacy systems.

The position requires hands‑on technical knowledge of infrastructure, familiarity with software or application development practices, and strong project and team leadership skills. The IT Manager ensures that all technology systems operate efficiently, securely, and in alignment with office needs.

The Treasurer’s Office maintains its own internal IT team while operating within a shared‑services technology model supported by the County Department of Information Technology (DIT). County DIT provides countywide infrastructure, cybersecurity standards, and enterprise governance, while the Treasurer’s Office IT team manages department‑specific systems, applications, and operational technology needs.

This structure requires ongoing coordination and collaboration to ensure departmental goals align with countywide technology policies and modernization efforts.

Our office is also actively working through a significant amount of existing technical debt while modernizing systems, processes, and infrastructure. This role will play a key part in identifying inefficiencies, improving legacy systems, implementing sustainable technology solutions, and helping move the organization toward a more modern, secure, and scalable IT environment

Duties and Responsibilities

• Oversee, maintain, and optimize all hardware, software, network, and infrastructure systems supporting the County Treasurer’s Office.
• Plan, coordinate, and execute IT initiatives, including major modernization and legacy system overhaul projects.
• Lead and supervise four (4) IT team members (two hardware/infrastructure and two developers), providing coaching, workload direction, professional development, and performance evaluations.
• Administer and maintain time and attendance systems (including Novatime) and manage associated processes such as time‑off tracking.
• Ensure cybersecurity, data integrity, system reliability, and compliance with county, state, and regulatory standards.
• Collaborate with county departments, external partners, and vendors to support integrated systems and technology solutions.
• Partner closely with the County Department of Information Technology (DIT) to coordinate infrastructure needs, ensure alignment with countywide technology standards, and support joint planning around modernization and reduction of technical debt.
• Diagnose, troubleshoot, and resolve technical issues quickly to minimize downtime and service disruptions.
• Develop, update, and enforce IT policies, procedures, standards, and best practices.
• Monitor emerging technologies and recommend opportunities to enhance efficiency, automation, and service delivery.
• Support internal development efforts through system configuration, scripting, or small‑scale application enhancements.

Knowledge, Skills, and Abilities

• Strong project management skills, including the ability to plan, organize, and manage multiple initiatives simultaneously.
• Solid understanding of IT infrastructure, hardware, software, and basic networking principles.
• Experience with timekeeping systems (Novatime or similar).
• Demonstrated leadership and supervisory experience.
• Strong communication, documentation, analytical, and problem‑solving abilities.
• Knowledge of data security, privacy standards, and industry best practices.
• Ability to understand business needs and translate them into effective technical solutions.

Training and Experience

• Education

o Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related technical field.

o Equivalent technical training and relevant professional experience may be considered in place of formal education.

• Professional Experience

o 3–5 years of progressively responsible IT experience, including system administration, infrastructure support, and project management.

o 2–4 years of experience in software or application development or configuration, preferably in Microsoft-based environments.

o Demonstrated experience managing IT projects, coordinating complex initiatives, and leading or supervising technical teams.

o Experience supporting or working within public sector or government environments is a plus.

o Proven ability to translate business requirements into technical specifications, workflow improvements, or application enhancements.

• Technical Training/Certifications - (Preferred, Not Required)

o Microsoft certifications or coursework related to application development, cloud technologies, infrastructure, or database fundamentals.

o Industry certifications such as CompTIA A+, Network+, Security+, or equivalent.

o PMP or other project management certification strongly preferred.

Physical Demands

The physical demands described here are of those that must be met as an employee to successfully perform the essential functions of this job.

• Sitting
• Standing
• Lifting up to 35 lbs.
• Reading
• Writing
• Typing or data entry

The above statements reflect a general description of this position and are not intended to be an all-inclusive list of tasks and responsibilities which may be assigned.

Probationary Period

Allegheny County employees covered by collective bargaining agreements shall serve a probationary period specified in their respective union contract, while non-union employees have a one-year probationary period. During this time an employee is extended the opportunity to establish their ability to perform the assigned duties and responsibilities of the job.

During this probationary period, they shall have no seniority and may be discharged for any legal reason without further recourse.

The Allegheny County Treasurer’s Office is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, color, gender, age, national origin, ancestry, disability, sexual origination, political, and/or union affiliation.

How To Apply

To apply, please email your resume and cover letter as attachments to treasurerjobs@alleghenycounty.us. The subject line of your email must include the title of the position for which you are applying for. Incomplete applications may not be considered.

AN EMPLOYEE MUST BE AN ALLEGHENY COUNTY RESIDENT OR BECOME A RESIDENT OF ALLEGHENY COUNTY WITHIN ONE YEAR OF EMPLOYMENT.

Overview

The Office of the Treasurer strives to provide excellent customer service to the citizens of Allegheny County while fulfilling the duties and responsibilities mandated by the Commonwealth of Pennsylvania and the Home Rule Charter of Allegheny County, with efficiency, transparency, and collaboration.

We are an administration dedicated to cultivating a collaborative work environment where positivity thrives, and every team member can excel. We value individuals who share our core values and embrace this vision.

• Respect and empathy: We believe in treating every individual with dignity, respect, and empathy. We value team members who actively listen, seek to understand diverse perspectives, and demonstrate kindness in their interactions.
• Fostering a safe workplace: Bullying, harassment, or discrimination of any kind have no place in our workplace. We value team members who actively promote a culture of kindness, compassion, and acceptance, and who intervene to prevent or address any form of bullying or harassment.
• Equity and Fairness: We are committed to promoting equity and fairness in all aspects of our work. We value team members who advocate for equal opportunities, challenge biases, and strive to create a level playing field for all individuals, regardless of their background or identity.
• Passion for growth: We seek individuals who are enthusiastic about personal and professional development, continuously seeking opportunities to learn and grow.
• Integrity and Transparency: Honesty and integrity are at the core of everything we do. We value team members who are transparent in their communication and actions.
• Innovation and Creativity: We encourage innovative thinking and creativity. We value team members who are not afraid to challenge the status quo, bring fresh ideas to the table, and collaborate with individuals and organizations outside of our Office.
• Team Player Mentality: Collaboration is key to our success. We value individuals who are supportive team players, willing to contribute to the collective goals of the team.
• Diversity and Inclusion: We believe in the power of diversity and inclusion. We value team members who respect and embrace diverse perspectives, backgrounds, and experiences. If you share these beliefs and embody these personalities, we encourage you to apply and join our dynamic team.