Concierge

At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs.

As our Concierge, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression every time.

Your role is to support the Head Concierge and represent the department in their absence.

As a Concierge, You Will ReceiveSalary: £13.98 per hour plus great benefitsTwo wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service! Two free meals per day- including days off if you wish to come i­n!

Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)F&B discounts at our restaurants and bars (for your whole party)Access to 40% of your pay before payday through WagestreamRecommend a friend scheme – up to £750!

Vitality at work scheme with great gym discounts & moreRide to Work scheme & free cycling lessonsBenefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.

• Free dry cleaning for work uniform
• Annual Staff parties and events
• Company pension plan & award-winning training
• We Are Looking For Our Concierge Who
• Has excellent interpersonal skills and the ability to connect with others
• Promotes a helpful and professional image to our guests and our team Manages requests promptly, helpfully, politely, and with a caring attitude
• Ensure a personalised five-star service is given to all guests and clients of the hotel; also, be aware of the daily arrivals, including regular guests and VIPs, etc.
• Who will be responsible for arranging concierge services such as but not limited to providing information and recommendations about local events and activities, luggage assistance, or car services
• Possesses a good command of English and excellent communication skills
• Shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
• With previous experience as Concierge in a hotel
• Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.