Technology Program Manager

Job Summary

JOB DESCRIPTION

The Program Manager leads strategic initiatives to implement, optimize, and modernize the organization's

operations and technology capabilities. This role serves as a critical bridge, ensuring seamless collaboration

between Technology (IT) and Business Operations by translating high-level business objectives into clear goals for the technology team, keeping them focused on prioritized, high-impact deliverables.

Reporting to the Director of Project Portfolio Management (PMO), the role ensures that programs deliver outcomes aligned with overarching organizational objectives, shifting focus from individual project goals to long-term program value and desired business outcomes.

Essential Duties And Responsibilities

• Define program strategy, roadmaps, and objectives in alignment with executive sponsors and business

goals, partnering with stakeholder management on solutions that contribute to defined outcomes.

• Lead cross-functional planning and directly manage key projects or workstreams within the program,

fluidly applying predictive, agile, or hybrid methodologies and coaching teams to achieve predictable value

delivery.

• Compile project proposals to establish clear business case arguments, ROI, resource requirements, and

change management approaches.

• Provide holistic financial stewardship and budget management for the program portfolio, including

forecasting, resource/vendor cost allocation, and ROI tracking.

• Build, drive, and manage comprehensive project plans, proactively communicating with internal teams,

external vendors, and stakeholders to coordinate execution and manage risks/issues.

• Partner with system managers and business project sponsors to compile "Transition to Support" plans,

define post-project ROI value-tracking, and conduct lessons learned exercises.

• Manage, mentor, and supervise Project Managers and Coordinators, evaluating capacity and onboarding

key resources to scale delivery teams.

Position Requirements (Work Experience, Skills, Licenses, Etc.)

• Demonstrated experience in program management, managing multiple related projects as a cohesive

whole with a strategic mindset.

• Exceptional communication, interpersonal, storytelling, and presentation skills, with a proven ability to

partner and influence effectively across teams and executives.

• Strong analytical and problem-solving skills with a demonstrated ability to think strategically and act

decisively.

• Proficiency in financial value calculations (ROI, IRR, NPV), budget variance forecasting, and capital vs.

operational cost management.

• Knowledge and practical application of Lean Six Sigma tools and methods to evaluate and improve process

efficiency.

• Understanding and application of Change Management frameworks in projects, such as PROSCI/ADKAR.
• Hands-on experience with project management collaboration tools like Smartsheet, Jira, and Project

Portfolio Management (PPM) systems.

• Ability and experience using generative AI to streamline administrative tasks in project management while

maintaining compliance with sensitive data, cyber risk, and ethical policies.

Required

Education and Experience

• Bachelor’s Degree in Business Administration, MIS, Computer Science, or a related field.
• Seven or more years of project leadership experience, including at least one year of direct program

management oversight.

• Project Management Professional (PMP) certification and Agile methodology training and applied

experience.

Desired

• Program Management Professional (PgMP) certification; CSPO or SAFe certification; experience with

Project Portfolio Management (PPM) systems (e.g., Planview, Planisware, Clarity, similar).

ACCO Competencies

• Proactivity/Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for

one’s level/position and with minimal supervision.

• Perseverance: Shows wherewithal to fight for difficult goals despite challenges and to bounce back from

adversity.

• Motivation/Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective

goals, takes responsibility, and shows personal humility.

• Technical Curiosity/Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid

feedback; demonstrating an openness to learning and change.

• Insight: The ability to gather and make sense of information that suggests new possibilities.
• Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect

with people.

• People Skills: Is approachable and gains the mutual trust and respect of others. Understands people’s

strengths & weaknesses and actively seeks to understand other perspectives.

• Communication: Fosters open, honest, candid and respectful communication. Effectively assesses, defines

and communicates issues in a timely manner, both written and verbal.

• Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging,

and sharing information in an authentic and approachable manner.

• Big Picture: Understands and contributes to the organizations’ short- and long-term business strategy. On

a personal level has independently developed a vision for short- and long-term career success.

• Problem-Solver: Ability to identify, analyze, and solve problems in support of personnel, group,

department, or organizational objectives.

• Execution: Effectively takes a vision and translates into action by including the right people. Identify and

remove barriers, when possible, to achieve results. Demonstrates appropriate compromise, effective time

management, prioritization practices and holds team members (including themselves) accountable for

their performance/conduct.

• Professionalism: Respectfully observes and challenges the status quo with intent for improvement. Can

take direction, accept feedback, and take full responsibility for their actions. Lead by example through

positive influence and ethical leadership with consideration of the entire organization.

Job Responsibility Level

People manager with direct reports

Travel Requirements

Travel required 0-5% of the time to other office locations.

Hours

This is an exempt position. Workdays are scheduled from Monday through Friday. Typically, work hours begin and end between 7:00 am and 5:00 pm as scheduled with the position's supervisor. Work outside of regular hours may occasionally be necessary to meet business needs.

Physical Demands

• Must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision and ability to adjust focus.
• Prolonged sitting.
• Frequently required to reach with hands and arms.
• Occasionally required to stand; walk and stoop, kneel, crouch.

Competitive Wages

$133,000 to $172,000 Annual Salary. Applicants please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee's total compensation.

#ACCO

About Us

Why join ACCO? ACCO Engineered Systems is one of the largest mechanical contractors in the country. Since 1934, owners and builders have selected ACCO to design, install, and maintain more than 250,000 mechanical projects. ACCO is dedicated to the design, fabrication, installation, maintenance and service of commercial and industrial HVAC, refrigeration, plumbing, process piping, and building automation systems.

Whether your project is a low or high-rise office building, a shopping mall, hospital, semi-conductor fabrication facility or pharmaceutical manufacturing plant…ACCO can design, build, install, and maintain a mechanical system to meet your needs.

Here at ACCO, we are a part of something bigger. Just ask our customers: California Academy of Sciences, L.A. Live, and San Francisco 49ers Stadium. While we have been around for 80+ years, we continue to grow at a dynamic pace. And we are looking for talented individuals to join our team.

What's great about working at ACCO is that we’re a big enough company to be the leader in HVAC mechanical contracting in California and the Southwest U.S., but as a 100% employee-owned ESOP, we’re a private company with a family-oriented feel. Several of our employees have worked at ACCO for twenty-five, thirty, and even over forty years!

Together, the employees of ACCO are comprised of intelligent, dedicated, and entrepreneurial team members who put customers first and enjoy what they do.

ACCO IS AN EQUAL OPPORTUNITY EMPLOYER AA M/F/V/D.

We proudly hire U.S. Military Veterans, and those qualified are encouraged to apply.

Equal Employment Opportunity is The Law.|Pay Transparency Nondiscrimination Provision

ACCO will consider qualified applicants with criminal histories for employment.

Notice To Outside Recruiters

Hiring managers are not authorized to review or accept recruiting agreements from any outside recruiting agencies. Outside recruiting agencies should not submit unsolicited resumes without signing the company's recruiting agreement.