Product Owner

We are seeking a Product Owner to take dedicated ownership of the Product Builder experience across our consumer photo ecommerce ecosystem. Product Builders are the tools and platforms that enable customers to design, customize, and create personalized photo products, including prints, photo books, cards, calendars, and wall decor. These builders may be provided by third - party partners or developed internally.

Please note that we are unable to sponsor applicants requiring work authorization or visas for the positions currently available. We kindly request that only candidates who already possess the legal right to work in the United States apply for consideration.

RESPONSIBILITIES

• Own and prioritize the product backlog for all builder-related features, enhancements, and defect resolution.
• Collaborate with engineering teams, systems integrators, and third-party vendors to define requirements, write user stories, and establish acceptance criteria.
• Lead backlog refinement, sprint planning, reviews, and Agile ceremonies.
• Evaluate the builder experience against industry trends, customer expectations, and competitor capabilities.
• Identify opportunities to modernize builder workflows, design tools, templates, personalization capabilities, and overall user experience.
• Define product strategy and requirements for PIM, DAM, and related catalog systems supporting builder functionality.
• Establish catalog standards, tooling requirements, and data governance processes that improve accuracy and speed to market.
• Partner with cross-functional teams including Web, Mobile, Kiosk, UX, Engineering, Marketing, and Business stakeholders.
• Research emerging technologies including AI-powered personalization, smart templates, automated design assistance, and creative tooling.
• Use analytics (GA4, GTM, Microsoft Clarity, etc.) to monitor customer behavior and guide product decisions.
• Support accessibility initiatives by promoting WCAG compliance and inclusive design practices.
• Serve as the subject matter expert for builder platforms across the ecommerce organization.#cspro1037756