SFO Incumbent Terminal Operations Manager

Join VMD Corp (VMD), an Xcelerate Solutions company, a recognized leader in transportation security since 2002, providing advanced screening solutions that leverage the latest technology to protect travelers and safeguard the nation’s critical air infrastructure.

• Applications will be accepted through June 30, 2026*

VMD is currently seeking applications from existing personnel performing Terminal Operations Manager services at San Francisco International Airport (SFO).

What you will do

VMD has an exciting opportunity for you to join as a Terminal Operations Manager working at the San Francisco International Airport (SFO). In this role, you’ll have the opportunity to oversee daily operations for screening passengers, baggage, and cargo to protect the traveling public. This includes, but is not limited to:

• Application of and in-depth knowledge of all current TSA Security Screening Directives and Regulations, and Standard Operating Procedures to manage passenger checkpoints and baggage screening areas with fidelity.
• Management and support of the collection of various performance metrics.
• Analysis of performance metrics and proposal of process improvements that will eliminate systemic or individual weaknesses, vulnerabilities, or inefficiencies in the screening process.
• Prioritization of the safety and security of the traveling public while honoring their customer service needs.
• Development of cooperative and collaborative relationships with all airport stakeholders.
• Delegates tasks to direct reports to develop their skill sets and broaden their experience;
• Monitor individual performance and provide frequent communication to promote leadership development.
• Monitors screening operations and collaborates with TSA counterparts to ensure TSA policies and directives are adhered to and coordinates implementation of new TSA directives and procedures.
• Scheduling of screening personnel.
• Promotion of screener development through ongoing assessment of individual performance and provision of frequent feedback.

Qualifications

• At least 5 years of management experience in aviation security, airport operations, or personnel security services (demonstrated experience in supervising personnel in a Federal government environment is highly desired) or 3 years as a certified Supervisory TSO (STSO) or higher position.
• Proficient with Microsoft Outlook (E-mail, Word, Excel, and PowerPoint) at the intermediate to expert level required to generate reports, statistics, timelines, tables and correspondence.
• Ability to gather, compile, review and analyze data required.
• Ability to use sound judgement in resolving issues, knowing when to escalate them, and making recommendations.
• Ability to oversee a team of 300+ employees.
• Ability to communicate verbally and in writing in an effective, efficient, and professional manner.
• Be proficient in English (defined here as the ability to read, write, speak, and comprehend, with fluency, any information that is presented in English).
• Pass a pre-employment Drug Screening and submit to and pass random drug/alcohol testing.

Education Requirement: Bachelor's degree

Specific Field of Study or Degree (if any): Any

Can Additional Years of Experience Substitute for Degree? Yes

Minimum Years of Overall Experience: 5

Minimum Years of Specific Experience in Field: 5

Minimum Clearance to Start: Secret Clearance

Work Status Allowable: US Citizen

Required Certification(s): N/A

Travel: Little (less than 10%)

Telecommute Options: None

Desired Skills / Experience

• Background in operational scheduling
• Previously served as a Supervisory Transportation Security Officer (STSO)

What we offer

Competitive Compensation

• The anticipated annual Salary range the Employer reasonably expects to pay for this position is $80k-$95k

Benefits for you and your family

• Medical | Dental | Vision
• 401K
• Vacation Leave | Sick Leave
• Flexible Spending
• Life insurance
• Employer Paid Long | Short Term Disability

Travel and Telecommuting

• Telecommute Option: No
• Relocation: Relocation is not provided.

Working with VMD

• VMD Corp, a wholly-owned subsidiary of Xcelerate Solutions, is part of the nation’s critical air travel infrastructure. Our Transportation Security Services team helps protect travelers at home and abroad, providing security services at multiple airports across the United States. As a trusted partner to the Department of Defense, Department of Homeland Security, numerous law enforcement and civilian agencies, and the Intelligence Community, VMD and Xcelerate Solutions’ customers are directly responsible for the security and safety of the United States.

Xcelerate Solutions and its subsidiaries are Equal Employment Opportunity/Affirmative Action Employers. We evaluate qualified applicants without regard to race, color, national origin, religion, age, equal pay, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or expression of another protected characteristic.

As part of this commitment to the full inclusion of all qualified individuals, Xcelerate provides reasonable accommodations if needed because of an applicant's or an employee's disability. Xcelerate Solutions maintains a drug-free workplace.