Admissions Officer

Job Profile

Job Title: Admissions Officer

Job Type: Permanent

Salary: 4000-5000 AED/month

Schedule: 40 hours shift (BST)

Location (on-site): Control Tower, Motor City, Dubai

Reports To: Head of Admissions

Role Overview

The Admissions Officer plays a key role in supporting the effective delivery of the College’s admissions and recruitment processes. Working under the direction of the Head of Admissions, the postholder is responsible for administering applications, assessing qualifications, and providing professional, accurate advice and guidance to prospective students and stakeholders.

This role requires a detail-oriented and customer-focused individual who can manage multiple priorities, maintain high standards of service, and contribute to the continuous improvement of admissions operations. The Admissions Officer will support data reporting and analysis, assist in the development of admissions policies and procedures, and represent College at recruitment and outreach events.

The postholder will work collaboratively across departments to ensure that every applicant receives a positive and efficient admissions experience, aligned with the College’s mission, values, and commitment to excellence, inclusion, and integrity.

Key Responsibilities

• Reports to the Head of Admissions, be responsible for all aspects of the administration and processing of applications to College, including:
• Providing professional advice and guidance on admissions and recruitment processes and procedures.
• Assessing qualifications (including contributing to defining academic requirements).
• Undertakes specific responsibilities relating to key areas of Admissions as defined by the Head of Admissions.
• Supports the Admissions Manager in the generation and analysis of applications statistics, reports and papers, to include:
• Maintaining an awareness and understanding of the current recruitment position and application figures.
• An understanding as to how best to use relevant data reports and to contribute to developing and updating reporting in order to meet the needs of the directorate.
• To use awareness of figures to contribute to Admissions and Recruitment strategies.
• Ensures high standards of customer service, to include:
• Providing high quality IAG to all prospective students.
• Maintaining a high standard of knowledge and awareness of the College’s requirements and Admissions processes.
• Representing the College at internal and external events, to include (but not limited to) Open Events and Fairs which may include overnight (or longer) travel.
• Monitors and identifies training and development opportunities within the Admissions team and across the wider institution.
• Reviews Admissions processes, procedures and policy in order to ensure they meet the needs of applicants:
• To have an awareness and understanding of all procedures and policies relating to UCAS and Direct applications.
• To identify where processes, procedures and/or policies can be developed and enhanced.
• Undertakes professional and personal development that is appropriate to the role and enhances performance, and develops and maintains an awareness of the HE sector and relevant legislation.
• Any other duties that are assigned by the Admissions Manager or their nominee.

This is not a direct hiring for our company. We are providing a service to one of our clients.

Skills

Skills

• Excellent written and verbal communication skills
• Proficiency in Microsoft 365 and general IT systems
• Strong organisational and time management abilities, with the capacity to work under pressure and meet deadlines
• Analytical approach to problem-solving and service improvement

Qualification & Experience

• Degree or equivalent qualification in a relevant field
• 1-2 years of experience in a similar role

Aptitude

• Empathetic and approachable
• Cultural competency
• Tech savvy