IT Manager - Glenville, NY

IT Manager Reports to: Vice President of Planning and Systems FLSA Status: Exempt | Supervisory Role: Yes Why Join Us? At Trustco Bank, we’re committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family.

We value each team member’s contribution and offer a supportive, collaborative work environment. Ready to Engineer the Future? Apply Today via the Trustco Bank Career Center and help us build what's next.

We believe that investing in our employees means investing in the future of our company.

As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more!

About The Senior Administrator RoleAs the Senior Administrator, you are the bridge between visionary business goals and technical execution. Reporting directly to the Vice President of Planning and Systems, you will lead our talented IT team, ensuring our technology is not just functional, but a competitive advantage.

You are a master of both people and processes, turning complex organizational needs into streamlined digital realities.

Key Responsibilities The captain

• Lead and mentor the Planning and Systems staff, fostering a culture of excellence and continuous improvement.
• The Project Pilot: Own the Project Management lifecycle, working cross-departmentally to ensure every tech initiative finishes on time and on target.
• The Gatekeeper: Manage the high-stakes world of vendor approvals, risk assessment, and change control—ensuring every update is a step forward, not a step back.
• The Security Sentinel: Oversee weekly/monthly information security reviews and lead the charge in responding to security incidents with precision.
• The Architect of Knowledge: Maintain the "Source of Truth" by documenting vital system and process changes in the IT Department Handbook.
• This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.

Qualifications

• Required
• Bachelor’s degree in Computer Science, Systems Engineering, or related field
• Extensive knowledge of network hardware, protocols, and security best practices
• Exceptional communication skills, both verbal and written
• Strong organizational skills with the ability to manage multiple priorities effectively
• Proficiency in Microsoft Office Suite (Excel, Word)
• Fluent in English; bilingual a plus
• Access to reliable transportation Preferred Master’s degree in Computer Engineering or related discipline
• Schedule Full-time position;
• Monday
• Friday, 8:30 AM – 5:00 PM, with flexibility for evenings/weekends as needed Travel:
• Valid driver’s license required for local travel using personal vehicle

Physical Demands

Primarily sedentary; includes use of standard office equipment.

Equal Employment Opportunity

StatementTrustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status.

This includes, but is not limited to, the following: Hiring, placement, upgrading, transfer, demotion or promotion Recruitment, advertising or solicitation for employment Treatment during employment Rates of pay or other forms of compensation Selection for training, including apprenticeship Layoff or terminationIt is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.