Senior Human Resources Manager - 00059770

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.

Start your career in public service. The Georgia Department of Human Services (DHS), Office of Human Resources (OHR) is seeking candidates for the position of Senior Human Resources Manager. This position is located in Atlanta, Fulton County, Georgia.

JOIN OUR TEAM!!!

Pay Grade: O

Under the direction of the Senior HR Director, the Senior HR Manager provides comprehensive human resources services to an assigned client population. The Senior HR Manager serves as a strategic business partner, supporting organizational goals through effective human capital management, employee relations, workforce planning, performance management, employee engagement, and organizational development.

This position provides consultative guidance to leadership and staff on complex HR matters and ensures compliance with applicable federal and state laws, regulations, policies, and procedures. The Senior HR Manager collaborates with agency leadership to develop and implement HR strategies that promote operational effectiveness, excellence, and a positive work environment in a fast-paced environment.

Role and Responsibilities

• Serves as a strategic HR business partner to assigned divisions and leadership teams.
• Provides guidance and consultation on human resources policies, procedures, and workforce strategies.
• Manages and supports employee relations matters, including conflict resolution, disciplinary actions, grievances, and performance management.
• Advises managers and supervisors on organizational structure, staffing, workforce planning, and talent management initiatives.
• Oversees onboarding, promotions, transfers, reassignments, and separation processes in compliance with agency procedures and applicable laws.
• Ensures compliance with federal and state employment laws, regulations, policies, and agency procedures.
• Reviews and approves personnel actions and related HR transactions.
• Partners with leadership to support employee engagement, succession planning, retention efforts, and organizational development initiatives.
• Analyzes workforce data and metrics to identify trends and support strategic decision-making.
• Collaborates with HR leadership, Compensation & Classification, Talent Acquisition, Payroll, Benefits, Compliance, and other stakeholders to ensure effective HR service delivery.
• Assists in the development, implementation, and communication of HR policies, procedures, and best practices.
• Provides leadership, coaching, and mentorship to HR staff, as applicable.
• Participates in special projects, audits, and agency-wide HR initiatives to support operational excellence and continuous improvement.

Core Competencies

• Strong analytical, organizational, and problem-solving skills with the ability to manage multiple priorities.
• Demonstrated expertise in strategic human resources management, aligning HR initiatives with organizational goals and operational priorities.
• Skilled in employee relations and conflict resolution, effectively addressing workplace concerns while fostering a positive and productive work environment.
• Experienced in workforce planning and talent management, including recruitment, succession planning, and employee development strategies.
• Knowledgeable in performance management processes, providing guidance to leaders and employees to support accountability and continuous improvement.
• Strong leadership and team development skills, with the ability to mentor staff, build collaborative teams, and promote professional growth.
• Experienced in change management, successfully leading and supporting organizational transitions and process improvements.
• Skilled in HR policy interpretation and administration, ensuring consistent application of policies and procedures across the organization.
• Provides coaching and consultative support to leadership and staff on a wide range of human resources matters.
• Possesses excellent problem-solving and critical-thinking abilities, using sound judgment to resolve complex HR issues.
• Experienced in data analysis and HR metrics reporting to support strategic decision-making and workforce planning.
• Skilled in project management and process improvement, leading initiatives that enhance operational efficiency and service delivery.
• Maintains a high level of confidentiality and professional judgment when handling sensitive employee and organizational matters.
• Demonstrates strong collaboration and relationship management skills, fostering partnerships across departments and organizational levels.
• Dedicated to customer service and stakeholder engagement, ensuring responsive and effective HR support.
• High school diploma/GED AND five (5) years of managerial or supervisory experience in human resources;

OR

• Two (2) years of experience required at the lower level Manager 2, Human Resources (HRM011) or position equivalent.

Preferred Skills/Qualifications: Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all the following education/skills/experience:

• Bachelor’s degree in Human Resources, Business Administration, Public Administration, Organizational Leadership, or a related field AND five (5) years previous experience as an HR business partner or HR manager supporting multiple business units or division.
• Five (5) or more years of progressively responsible professional human resources experience, including employee relations, workforce planning, recruitment, and performance management.
• Experience interpreting and applying federal and state employment laws, regulations, policies, and procedures.
• Experience working in a government, public sector, or large organizational environment.
• Experience using Human Capital Management (HCM/HRIS) systems); specifically, Workday.
• Demonstrated experience managing complex employee relations matters and providing consultative guidance to leadership.
• Professional HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR preferred.

Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year."

For more detailed information about the Georgia Department Human Services

https://dhs.georgia.gov/

Employment Information

Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.

DHS is an Equal Opportunity Employer

If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: hrhelpline@dhs.ga.gov

The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.

DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.

As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.