Area Sales Manager

At Smith Douglas Homes, we pride ourselves on being one of the fastest growing home building companies in the country. We are looking for an experienced licensed Area Sales Manager to join our team in the Raleigh, NC. Smith Douglas Homes is proud to offer a competitive benefits package to our employees as well as a family type work environment.

Position Summary

Leads sales department through the development and implementation of sales strategies to achieve profit targets and sales goals commensurate with Smith Douglas Homes’ objectives. Assists in critical path sales training and lead conversion through various proven methods utilizing one-on-one dialogue with On-Site Sales Agents on a weekly basis. Coordinate regular sales rallies, training and team building activities.

Integrate lot knowledge and availability into sales knowledge to assist team with achieving sales.

What you’ll do

• Direct management of sales activity.
• Hold regular sales team rallies to lead, inspire, and train.
• Lead and motivate the sales team to achieve weekly, monthly and yearly sales and closing goals. Monitor and enhance Sales Agent performance to ensure successful programs are developed and sales goals are consistently achieved.
• Assign sales team appropriate quotas, goals, and sales areas and continuously monitor these goals as well as team morale.
• Actively and continually train sales staff to reach their selling potential through Company initiatives, sales and lead conversion training endorsed by the Company as well Company processes and expectations.
• Directly supervise sales team through leadership and guidance of operating activities during weekly planned encounters designed to maximize self-generated traffic.
• Continuously challenge the sales team with their professional growth.
• Negotiate and approve sales contracts.
• Continuously improve and periodically gather competitive information and assist in analyzing data to secure market share and positioning & review monthly competitive analysis reports for each managed community.
• Maintain monthly community proformas utilizing market data to set competitive base pricing and community incentives.
• Participate with Marketing Coordinator weekly to discuss sales strategies and achieve organizational objectives to include on-site and off-site marketing as well as Model Home decorating coordination.
• Recruitment and retention of a high-quality sales team and culling out of low performance personnel when necessary.
• Maintain updated commission structure for New Home Sales Specialists for semi-monthly payroll approval and accurate employment record keeping.
• Act as liaison between sales team, homeowners, production, office staff and other management team members to resolve issues, concerns, and questions to ensure the Company objective of 100% total customer satisfaction of both internal and external customers.
• Work with Construction and Land management to stay knowledgeable with lot releases, development issues, build orders, HOA issues/requirements, and construction restraints to properly instruct Sales team.
• Initiate Community Reviews with participation of sales, construction, land, and marketing quarterly.
• Initiate the Start Up and Close Out process of communities for effective communication to all parties.
• Lead the sales team to continuously improve strategies on how to assist in the efficiency of our homebuilding process and stay current with all Product Development Changes.
• Monitor the communities, sales offices, model homes and spec homes for assurance in meeting the Company standards.
• Endorse and participate in Bridge the Gap programs as offered.
• Review competition and market research on a continual basis and provide feedback to management team regarding features, pricing, incentives, plans and inventory.
• Monitor and ensure accuracy of agent data input into CRM system on customer traffic, buyer stories, backlog calls, and traffic recordings.
• Monitor backlog each week to ensure closings are on track and work with agents to ensure backlog is monitored consistently.

Minimum Job Requirements

Education

• College degree preferred.

Licenses

• North Carolina Real Estate License required
• North Carolina Brokers License preferred

Experience

• Must have previous new home sales management experience.
• Specific training in sales and marketing techniques
• Minimum of 2-5 years of related job experience
• Related industry supervisory experience
• Thorough knowledge of the home building industry relative to sales and marketing strategies

Computer Skills

• Microsoft Office
• CRM

We are an equal employment opportunity employer and a certified Drug Free Workplace.

About Smith Douglas Homes

New home builder, Smith Douglas was recently recognized by Builder Magazine as the 32nd largest builder in the Builder Top 100 Rankings. With over 40 years of industry experience, our mission is to enhance people’s quality of life, providing our customers with the opportunity to own a quality-built, value-packed new home.

Through our proven, disciplined operations, we reduce costs and deliver quality craftsmanship, which translates into a well-constructed and affordable home.

Our mantra: “It’s amazing what you can accomplish when you don’t care who gets the credit!”

We are proud to be a Certified Great Place to Work!