JOB TITLE: Retail ManagerLOCATION: DubaiREPORTS TO: Area Sales Manager MEA

ABOUT THE ROLE

We are looking for a UAE Retail Manager to lead the performance of our Parfums de Marly and INITIO Parfums Privés boutiques and counters across the UAE. A hands-on retail leadership role, built on operational excellence, strong field teams, and lasting client relationships.KEY RESPONSABILITIESRetail Excellence & PerformanceSet and uphold excellence standards across all UAE points of sale — Visual Merchandising, grooming, brand image — in boutiques, department stores (Bloomingdale's, Harvey Nichols, Galeries Lafayette, Sephora, etc.) and corners.

Track performance per point of sale, combining KPIs with field observation, to spot gaps early and prioritize action.

Run regular store visits with a clear action plan for each location and follow-through on implementation.

Ensure brand guidelines are consistently applied across all retail formats, working with Trade Marketing on Visual Merchandising.

Lead the set-up of new points of sale: recruitment, merchandising, training, partner onboarding.

Team Leadership & CoachingRecruit and develop Beauty Advisors and field teams, whether brand-dedicated or in multi-brand environments. Keep a close, ongoing link with Retail Education to relay regional needs and ensure teams are included in planned onboarding and training. Manage scheduling and monthly bonuses with store and counter managers.

Be a trusted point of contact for field teams, building real engagement and a sense of belonging.

Coach in the field and give regular, structured feedback to support each team member's progression.

Client Experience & Long-Term RelationshipsEnsure every client touchpoint reflects the universe and DNA of both brands. Build local partnerships that bring qualified footfall and visibility.

Identify VIP and niche-connoisseur clients and structure their long-term follow-up with boutique teams.

Design and run an events strategy — masterclasses, olfactive workshops, VIP activations — built for long-term loyalty, not just immediate sales.

Business & ReportingProduce monthly performance reporting per point of sale, pairing KPIs with field insight. Work with Trade Marketing and Retail Education on activations and training needs identified in the field.

Use core indicators — conversion, average basket, repurchase rate, client satisfaction — to guide coaching, not just to score teams.PROFILE & COMPETENCIES4+ years in retail management within luxury, fragrance, or premium cosmetics — UAE experience preferred.

People-first leadership style, focused on coaching teams rather than managing by targets alone.

Sharp eye for client experience and brand consistency across retail formats.

Track record of running a clienteling or events strategy built for long-term loyalty.

Comfortable with Excel and KPI reporting.

Strong interpersonal skills and adaptability across stakeholders — teams, retailers, partners.

Fluent in English; regular travel within the UAE, occasional trips to France. French language is a plus.