Senior Manager, Business Operations

The vision of Enterprise Services (ES) is to deliver services that are simpler, better, and faster. The Senior Manager, Business Operations is a key leader within the ES Strategy & Operations team, responsible for driving operational excellence at scale, leading complex initiatives, and delivering high-priority products that create measurable value for the enterprise.

This role requires a hands-on approach to operational deployment, with a strong ability to understand the details of how technology can improve business operations. The Senior Manager will leverage their experience in implementing technology-driven solutions to bridge the gap between strategy and execution, ensuring enterprise priorities are translated into impactful outcomes.

The role is focused across two primary areas

• 30% – Lead product planning, prioritization, and execution governance
• 70% – Drive delivery, optimization, and value realization of enterprise-critical products and solutions

Key Responsibilities

Lead Product Planning and Execution

• Develop, refine, and implement playbooks, standards, and operating models to enable consistent, scalable delivery across the ES portfolio.
• Drive enterprise product planning cycles by translating business priorities, customer needs, and technology capacity into actionable roadmaps and execution plans.
• Lead portfolio assessment and prioritization activities, evaluating initiatives based on strategic alignment, value, risk, complexity, and resource requirements; provide clear recommendations to senior leadership.
• Oversee execution of assigned initiatives, proactively managing risks, dependencies, and trade-offs while ensuring accountability for outcomes.

Deliver High-Priority Products and Solutions

• Translate enterprise and functional strategies into scalable products and solutions with clearly defined problems, success metrics, and delivery plans.
• Partner with senior business and digital leaders to identify emerging needs and lead the hands-on deployment of technology solutions that address critical business challenges and opportunities.
• Drive delivery of complex initiatives on compressed timelines, ensuring strong cross-functional alignment, disciplined execution, and measurable business impact.
• Monitor solution performance, adoption, and value realization; lead efforts to optimize capabilities and inform next-generation product development.

Stakeholder Leadership and Influence

• Serve as a trusted partner to business and technology leaders, providing insight, structure, and guidance across initiatives.
• Communicate progress, risks, and recommendations clearly to senior stakeholders through concise, data-driven materials.
• Contribute to the development of team capabilities by mentoring junior talent and modeling strong enterprise and collaboration behaviors.

Education Requirements

• Required: Bachelor’s degree in Information Systems, Computer Science, Data Science, Engineering, or a related field.
• Preferred: Master’s degree or advanced coursework in business, analytics, product management, AI, or technology leadership.

Qualifications & Requirements

• 5+ years of relevant experience in business operations, digital or technology transformation, consulting, analytics, or program leadership roles.
• Proven experience leading complex, cross-functional initiatives in partnership with Digital and technology teams.
• Demonstrated hands-on experience in operational deployment of technology solutions to improve business processes and outcomes.
• Strong analytical and problem-solving skills, with the ability to drive recommendations and influence outcomes.
• Advanced proficiency in analytics, reporting, and visualization tools to support operational and leadership decision-making.
• Ability to operate independently in fast-paced, ambiguous enterprise environments.
• Strong written and verbal communication skills, including experience supporting senior-level stakeholders.
• Experience working in global, matrixed organizations preferred.
• Ability to balance strategic perspective with hands-on execution and operational detail.
• Collaborative leadership style with a strong enterprise mindset.

Functional Skills

Core

• Start with the End User
• Tell the Story
• Align the Resources
• Design for Scale
• Execute and Improve

Targeted

• Hands-on Operational Deployment of Technology Solutions
• AI Product & Operations Enablement
• Enterprise Business & Technology Planning
• Portfolio and Performance Management
• Quantitative Analysis and Data-Driven Storytelling

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Pay Range

United States of America: 143,400 USD - 169,300 USD

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage

15

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Location(s)

United States of America

City/Cities

Atlanta

Travel Required

00% - 25%

Relocation Provided

No

Job Posting End Date

July 17, 2026

Our Purpose and Growth Culture

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves.

We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.