Program Manager- onsite

Job Title: Program Manager

Duration: 2 years

Key requirements

U.S. citizens only

Based in Dallas, TX

Key skillsets

This resource will govern and support the ScienceLogic transition for the Product organization. We anticipate the engagement lasting approximately 2 years.

Program Manager: not just a project tracker, requires a technically credible program leader who can manage complexity, challenge vendors, align product/platform direction, and drive disciplined execution through launch and operational support.

JOB DESCRIPTION

Overview

The SL1 Program Manager leads large-scale, cross-functional technical programs from concept through launch, with clear alignment to product strategy, platform direction and business outcomes. The role combines program execution with product lifecycle planning, vendor governance and portfolio delivery.

The Program Manager works across Product, Engineering, Operations and external vendors to turn business needs into scalable product capabilities, move roadmap priorities forward and support successful deployment of mission-critical solutions. Success requires strong judgment, clear communication and the ability to balance customer needs, product direction and technical constraints.

Core Responsibilities

Program & Portfolio Execution

Lead delivery of large, complex programs across design, development, deployment and production launch

Build and manage integrated program plans across multiple projects, ensuring alignment to broader portfolio objectives

Coordinate cross-functional teams (Product, Engineering, Operations, Vendors) to execute against program milestones

Manage interdependencies across workstreams to ensure cohesive execution and on-time delivery

Provide clear updates to senior leaders and stakeholders on progress, risks and outcomes

Product Strategy & Lifecycle Integration

Translate business and customer requirements into product features, technical capabilities, and platform enhancements

Partner with Product Management so program deliverables support the product roadmap, release cycles and strategic priorities

Support backlog prioritization, feature sequencing, and release readiness across multiple initiatives

Ensure alignment to target architecture, platform standards, and long-term product evolution

Drive feedback loops from deployments into product improvements, roadmap adjustments, and innovation opportunities

Support offer development and commercialization readiness, including packaging, positioning and operational support models

Validate that delivered capabilities meet market demand, customer use cases, and competitive differentiation

Vendor & Partner Management

Coordinate key vendors, including SL1, and hold partners accountable for delivery commitments

Establish performance tracking, governance, and escalation mechanisms for partner execution

Align vendor deliverables with product architecture, integration standards, and program timelines

Drive transparency and accountability across all external dependencies

Technical & Operational Leadership

Oversee the technical and process work required for program execution, including:

o Design reviews and architecture alignment

o Requirements and specification development

o Test, validation, and deployment planning

o Change management and service transition

Ensure solutions integrate smoothly into pre-production and production environments

Drive operational readiness, including support models, monitoring, and lifecycle management

Governance, Risk & Change Management

Put program governance in place, including risk management, change control and quality assurance

Identify risks early and drive mitigation plans across technical, operational, and business dimensions

Balance tradeoffs across scope, timeline, cost, and product impact

Ensure all program control mechanisms (reviews, tracking, reporting) are consistently executed