Operations Manager - White Plains, NY

Operations Manager - White Plains, NY

Position Summary

The Global Ocean Freight (GOF) team is responsible for the commercial and operational management of ADM-controlled dry bulk vessels worldwide. Acting as the primary liaison between vessel owners, charterers, port agents, terminals, and internal business partners, the team ensures the safe, efficient, compliant, and cost-effective execution of global voyages.

The Operations Manager manages the day-to-day commercial operation of assigned vessels throughout the voyage lifecycle. Responsibilities include voyage execution, bunker procurement, cargo planning, agency management, laytime and freight settlement, claims resolution, regulatory compliance, voyage optimization, and performance monitoring.

This role requires strong commercial judgment, technical expertise, leadership, and the ability to make timely decisions in a fast-paced 24/7 global shipping environment.

Key Responsibilities

• Manage the commercial and operational execution of 7–10 dry bulk vessels.
• Provide timely and accurate voyage instructions to Masters and monitor execution from fixture through redelivery.
• Coordinate cargo loading, stowage planning, discharge operations and maximize cargo intake while maintaining safety and compliance.
• Procure bunkers and optimize fuel strategy considering cost, emissions and voyage performance.
• Appoint, manage and evaluate port agents while controlling agency costs and service quality.
• Calculate and settle laytime, freight, demurrage and associated voyage accounts.
• Investigate, negotiate and resolve operational disputes and commercial claims.
• Monitor voyage KPIs including schedule reliability, fuel consumption, emissions, turnaround time and voyage profitability.
• Collaborate with Chartering, Trade, Risk, Finance, Sustainability and regional teams to deliver exceptional customer service.
• Drive continuous improvement initiatives, standard operating procedures and operational best practices.
• Provide after-hours operational support as required.

Required Skills

• Excellent written and verbal communication.
• Strong commercial awareness and analytical problem-solving.
• Ability to manage multiple priorities under pressure.
• Independent decision-making supported by sound judgment.
• Advanced Microsoft Office proficiency; experience with voyage management systems.
• Relationship management with owners, brokers, terminals and service providers.
• Commitment to safety, compliance and continuous improvement.

Experience & Qualifications

• Bachelor's degree or equivalent maritime experience.
• Master Mariner, Deck Officer license or sailing experience preferred.
• Minimum seven years operating dry bulk vessels.
• Experience with IMOS, Softmar, Veson or similar systems.
• Experience with bunker procurement, voyage accounting and DA Desk preferred.
• Knowledge of IMO regulations, charter parties, emissions programs and industry best practices.
• Prior supervisory or leadership experience preferred.

Our Offer

• Opportunity to work within a global industry-leading agricultural and nutrition company.
• High degree of ownership and responsibility.
• Collaborative culture focused on innovation and continuous learning.
• Excellent opportunities for professional growth and career development.

Excited about this role but don’t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.

REF:111130BR

Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

The pay range for this position is expected to be between:

$70,400.00 - $132,900.00

Salaried Incentive Plan

The total compensation package for this position will also include annual bonus

Benefits And Perks

Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:

• Physical wellness – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
• Financial wellness – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection.
• Mental and social wellness – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).

Additional Benefits Include

• Paid time off including paid holidays.
• Adoption assistance and paid maternity and parental leave.
• Tuition assistance.
• Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.
• Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance.

We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career.

We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow.

We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over.

Learn more at www.adm.com.

Req/Job ID

111130BR