Manager/Director of Matchmaking Sales Team

About Duet

We are a global dating company transforming how people find meaningful connections. Our mission is to help singles move beyond endless online chats and meet in person — where relationships truly begin. Built on a foundation of sophisticated matching technology and a large active user base, we are now launching premium matchmaking services to make real-life dating more accessible, efficient, and rewarding.

Website: https://duetapp.net/

The Role

As a Manager /Director of Membership Sales, you will build and lead the sales organization for Duet's premium matchmaking business. This is a foundational leadership role where you'll establish the sales infrastructure, hire and develop a high-performing team, and drive revenue growth while ensuring our clients receive world-class consultation on their journey to meaningful relationships.

You will work cross-functionally with our product, marketing, and operations teams across international offices to ensure a seamless client experience and consistent revenue growth.

What You'll Do

Team Building & Leadership

• Recruit, onboard, and manage a team of Matchmaking Sales Consultants, setting clear performance expectations and fostering a collaborative, results-driven culture
• Develop training programs that transform new hires into consultative sales experts capable of converting warm leads into long-term clients
• Serve as a player-coach initially, leading by example on sales calls while scaling the team

Sales Strategy & Execution

• Design and implement sales processes, scripts, and KPIs for a consultative telesales environment
• Own and exceed team revenue quotas through data-driven pipeline management and performance optimization
• Refine our 1-call close and rapid sales cycle approach to maximize conversion rates

Client Experience & Matchmaking Operations

• Ensure the sales team conducts dynamic, rapport-building interviews to qualify clients and recommend appropriate membership tiers
• Collaborate with Dating Coordinators and Matchmakers to deliver seamless handoffs and concierge-level service post-sale
• Gather client insights to inform product and service improvements

Cross-Functional & International Collaboration

• Partner with global teams across product, marketing, and operations to align sales strategy with company objectives

Who You Are

• Proven Sales Leader: 5+ years in sales leadership with direct experience managing telesales or inside sales teams; background in premium services, matchmaking, insurance, finance, or education highly preferred
• Consultative Selling Expert: Deep understanding of high-ticket, relationship-driven sales with a track record of 1-call close environments and 24-hour sales cycles
• Builder Mentality: Entrepreneurial spirit with experience establishing sales infrastructure, training programs, and performance frameworks from the ground up
• People-Focused Leader: Strategic and compassionate, with positive influence and a resourceful, self-starting approach that inspires team collaboration
• Communication Excellence: Polished interpersonal and verbal skills; comfortable conducting sales calls and coaching reps in real-time
• Money Motivated: Driven by performance-based compensation with a proven history of earning six figures and pushing beyond targets
• Global Perspective: Experience collaborating with international, cross-functional teams across multiple time zones
• Education: Bachelor's degree preferred, or equivalent combination of education and experience

Why Duet

• Uncapped Earning Potential: $100,000+ base with unlimited commission and bonus opportunities — top performers significantly exceed six figures
• Mission-Driven Impact: Change lives daily by helping people find genuine, lasting relationships
• Growth Trajectory: Join at a pivotal expansion moment as we launch premium services on top of an established global platform
• Collaborative Culture: Celebrated team environment where everyone's success is shared success

Job Type: Full-time

Work Location: In-person required in Culver City office

Job Type: Full-time

Benefits

• 401(k) matching
• Employee assistance program
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance
• Work Location: In person