Senior Technical Product Manager

Chamberlain Machine LLC is a leading producer of high-value, precision machined components based in Walpole, New Hampshire. We partner closely with customers to deliver high-quality parts at competitive prices and focus on meeting commitments on-time and on-budget while maintaining rigorous performance standards.

Chamberlain is seeking a skilled Senior Technical Product Manager with previous experience in a manufacturing environment to actively drive growth for the company by providing expert technical guidance on our manufacturing capabilities while fostering strong, long-term customer relationships.

Day-to-day activities include gathering and prioritizing product requirements, collaborating with engineering, manufacturing, and quality teams, and translating technical needs into clear product specifications.

The ideal candidate will be a strategic, technical leader who is proactive, customer-focused, and able to articulate manufacturing processes delivering the highest quality solutions to our customers.

This is a full-time, on-site position located in Walpole, NH.

Position Responsibilities

• Focus on value creation and identifying profitable new business opportunities
• Translate customer needs into actionable technical specifications; prepare and customize technical proposals, quotes, and sales contracts to meet those needs
• Perform contract review for incoming orders and collaborate with production management to determine delivery schedules; negotiate contract terms and conditions to meet both customer and company needs
• Oversight and involvement in the cost estimation process to ensure cost accuracy and appropriate pricing
• Collaborate with engineering, production, and quality teams to guide process development, overcome technical obstacles, and ensure quality issues are resolved
• Develop and maintain strong relationships with customers, ensuring their satisfaction and long-term engagement
• Contribute to designing manufacturing processes and workflows to enhance operational performance, reduce waste, and improve cost efficiency
• Evaluate existing manufacturing processes and workflows to identify areas that could benefit from improvements
• Utilize knowledge of manufacturing, metrology, metallurgy, and assembly & test processes to advise on product manufacturability and create solutions to issues that arise throughout the process
• Utilize CAD/CAM software to evaluate part models and machining strategies
• Conduct root cause analysis for manufacturing issues and implement corrective actions
• Stay up to date on industry trends, technologies, and competitor products to effectively position the company’s offerings
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
• Perform related duties as assigned

Desired Qualifications

• Bachelor’s degree in engineering, business, or a related technical field; advanced degree is a plus
• Minimum 5-7 years’ experience in a manufacturing environment performing functions ranging from product management, technical sales, operations, finance, and engineering; preferably in a precision machine shop with CNC machining operations
• Knowledge of materials, material science, manufacturing processes and equipment
• Solid product strategy experience, including defining roadmaps, market positioning, and long-term product vision
• Experience utilizing an ERP system working with routings, BOMs, work instructions, and financial data & reporting
• Excellent communication and presentation skills, with the ability to convey complex technical information clearly
• Ability to build and maintain relationships with customers to understand their needs and develop solutions
• Excellent project management skills, capable of managing multiple projects simultaneously under tight deadlines
• Strong organizational skills, attention to detail, and commitment to continuous improvement and innovation
• Experience achieving tangible business results by identifying and utilizing data driven systems, problem solving, and analytical tools
• Strong software skills, specifically with MS Office, ERP systems, and CAD/CAM software
• Willingness to travel as needed to meet with clients and attend industry events
• Experience working in an ISO9001 or AS9100 manufacturing environment preferred

Compensation and Hours of Work

• The target salary range for this role is $110,000 - $125,000 USD per year
• This is a full-time exempt salaried position with a minimum workweek of 45 hours