Digital Marketing Channel Manager

TITLE: Digital Marketing Channel Manager

LOCATION: Remote (East Coast Preferred near a CCS office; Chicago, Boston, New York, DC, Miami, or Philadelphia); ability to travel 2-4 times a year for All Staff retreats.

DEPARTMENT: Corporate Marketing

TYPE: Full Time

CCS is unable to sponsor work visas for this position, including H-1B. Candidates must be authorized to work in the U.S. without current or future visa sponsorship.

WHO WE ARE

CCS Fundraising is an international strategic fundraising firm that partners with nonprofits for transformational change. Since 1947, CCS has empowered many of the world’s greatest organizations across sectors to advance some of the most important causes in history. We plan, manage, and implement programs and initiatives that achieve fundraising goals and mission impact.

CCS provides tailored support to more than 700 nonprofit organizations annually. Headquartered in New York, the firm has over 600 professionals and 18 offices throughout the United States and Europe. Our people are our greatest strength. At CCS, you will join a diverse team of smart, passionate, and resourceful professionals who are driven by purpose and committed to performance.

UNDERSTANDING THE ROLE

We are seeking a hands-on Digital Marketing Channel Manager to oversee maintaining, updating, and ensuring visibility and functionality of CCS’s website and digital platforms, including HubSpot and WordPress. This role is responsible for managing platform operations, publishing content when needed, coordinating with cross-functional teams, and tracking digital performance metrics.

The Digital Marketing Channel Manager will serve as the primary liaison with external vendors, including web developers, hosting providers, and SEO consultants, and will stay current with emerging web technologies and best practices to continuously improve digital operations.

RESPONSIBILITIES

• Serve as the primary manager of CCS’s website and digital platforms, overseeing updates, integrations, features, and platform stability
• Collaborate with external vendors, web developers, and hosting providers to ensure smooth operation and timely improvements
• Partner with the Business Intelligence Team to manage the firm’s HubSpot Marketing instance, including automation, workflows, forms, integrations, and formatting emails and landing pages
• Support cross-functional teams across Marketing and Business Intelligence to enable digital initiatives
• Publish and maintain digital content as needed, ensuring accuracy and alignment with CCS’s brand and messaging
• Implement on-page SEO best practices and support keyword research efforts
• Track and report digital metrics across all platforms to inform leadership and guide operational decisions
• Monitor email deliverability, CTR, open rates, and unsubscribe trends
• Stay current with emerging web technologies and best practices to optimize site performance and digital operations

QUALIFICATIONS

• 5+ years of experience managing websites, digital platforms, and analytics tools
• Hands-on experience with WordPress and HubSpot
• Familiarity with SEMrush, Google Analytics, Hotjar, Monday.com, and Canva
• Knowledge of HTML/CSS/JSON for basic troubleshooting and platform management
• Basic understanding of SEO, analytics, and marketing automation tools
• Strong project management and organizational skills
• Proactive, detail-oriented, and technically savvy
• Excellent interpersonal skills and ability to collaborate across teams
• Ability to manage multiple projects and priorities in a fast-paced environment

CCS offers competitive benefits, a dynamic training program, resources, career advancement, mentoring, and networking opportunities. We are an Equal Opportunity Employer and strongly encourage a diverse pool of candidates to apply.

SALARY RANGE

$80,000 - $90,000

The exact salary varies within range based on years of relevant experience and education.