Sr Manager, IT

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes.

Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges.

As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world.

Together, we’re improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives. Labcorp is seeking a HYBRID Senior Manager, IT position to join our team!

Work Schedule: Monday – Friday; 8:00am-5:00pm ESTThis hybrid position offers a balanced schedule of three in-office workdays at our Burlington or Durham, NC locations and two remote workdays per week, supporting both collaboration and flexibility.

The Sr. Manager, Information Technology, is responsible for leading the strategy, implementation, and optimization of electronic data interchange and interoperability solutions across the Revenue Cycle Management (RCM) organization. This role ensures secure, compliant, and efficient data exchange between internal systems, EMRs, payers, clearinghouses, and external partners.

This leader plays a critical role in improving operational efficiency, financial performance, and scalability by aligning EDI, HL7, FHIR, and payment processing capabilities with business objectives and regulatory requirements.

Responsibilities

• Lead the design, development, implementation, and maintenance of healthcare data integrations across EDI, EMR, and interoperability platforms.
• Oversee the EMR integration lifecycle, including setup, configuration, mapping, and testing for HL7 v2/v3 interfaces (e.g., ADT, ORM, ORU) supporting clinical and operational data exchange;
• FHIR APIs enabling secure, real-time interoperability; and ANSI X12 transactions (837 claims, 835 remittance, 820 payments, 270/271 eligibility, 276/277 claim status, TA1 and 999 acknowledgments)—ensuring accurate, compliant, and reliable end-to-end data exchange across systems and trading partners.
• Establish and execute EDI and interoperability strategy aligned with RCM transformation goals.
• Oversee 820 payment processing workflows, including reconciliation, posting integration, and exception handling.
• Ensure data integrity, performance, and reliability across all batch and real-time transactions.
• Manage onboarding, testing, and certification of payers, vendors, and trading partners.
• Partner with RCM Operations to streamline workflows and drive automation across claims, eligibility, and payment processes.
• Ensure compliance with HIPAA, ANSI X12, HL7, and FHIR standards.
• Lead incident management, issue resolution, and root cause analysis for transaction failures and integration issues.
• Establish governance, standards, and documentation for EDI and interoperability processes.
• Oversee system enhancements, releases, and modernization initiatives (including API-first strategies). Manage vendor relationships (clearinghouses, interface engines, API platforms). Lead, mentor, and develop technical teams responsible for EDI and integration services.
• Drive reporting and analytics focused on transaction performance, denial reduction, and payment accuracy.
• Support audits, compliance reviews, and risk mitigation efforts.

Minimum Qualifications

• Bachelor’s degree in information technology, Computer Science, Healthcare Administration, or related field and .8+ years of experience in IT with a focus on EDI, healthcare integrations, and interoperability (HL7, FHIR) Or Associate degree in same with 10+ years same experience required.

Preferred Qualifications

• 3+ years of leadership or management experience. 3+ years demonstrated experience with ANSI X12 transactions (837, 835, 820, 270/271, 276/277, TA1, 999). 3+ years experience with 820 payment processing, including reconciliation and exception handling. 3+ years experience supporting HL7 interfaces and FHIR-based API integrations.
• Experience working within Revenue Cycle processes (claims, billing, eligibility, payments). Strategic thinking and ability to align technology with business outcomes Strong leadership, coaching, and team development capabilities Excellent stakeholder communication and executive presentation skills Ability to manage multiple complex initiatives simultaneously Strong analytical, problem-solving, and decision-making skills Collaborative leadership and stakeholder engagement Creative problem-solving and growth mindset Demonstrated ability to create and deliver executive‑level presentations on complex technical or strategic topics.
• Experience supporting change adoption, training, or stakeholder engagement during system or workflow rollouts.
• Background in innovation, PMO, digital transformation, or process optimization environments.
• Strong track record of building relationships and influencing across operations, IT, finance, and leadership teams.
• Application Window Closes: 7-23-26Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
• Labcorp Is Proud To Be An

Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual.

Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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