Sales Manager-Retail

The Retail Sales Manager will manage the retail sales efforts to ensure established goals and objectives are accomplished by supervising, training and developing sales team (including both account managers and customer service team). The Retail Sales Manager is a player-coach who will expand business by enhancing strategic relationships with current retail partners and engaging in new relationships with large merchandizers, and lead the sales team to provide coaching and accountability.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Create and execute sales strategies to ensure the Company’s products are properly positioned in the marketplace.
• Responsible for driving retail sales and developing new retail relationships.
• Recruit and hire sales account managers. Implement onboarding for new team members.
• Identity individual and team training needs and coach to improve performance and ensure alignment with overall sales objectives.
• Travel to maintain relationships with key customer contacts, explain technical issues, and develop new customer relationships.
• Attend conferences and trade shows to collect information on sales trends and new opportunities in the national marketplace.
• Manage sales activities to ensure planned volume mix, price, market share and sales targets are achieved.
• Oversee preparation of product pricing and special quotations to maximize sales and profitability.
• Propose and manage rebate programs.
• Provide market analysis information and sales forecasts and coordinates with production scheduling to ensure product availability by providing regular sales forecast updates.
• Monitor the progress of sales and implement solutions in problem areas.
• Submit sales plans and assess progress toward achieving planned sales levels.
• Initiate changes and modifications in operational processes and procedures to increase sales.
• Perform other job-related duties as directed by senior management.

SUPERVISORY RESPONSIBILITIES

This manager leads the sales team to provide coaching and accountability.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor’s degree in Business Administration, Sales and Marketing, or related field and five (5) years of sales management experience or equivalent combination of education, training and experience.

COMPUTER SKILLS

Possess intermediate knowledge of MS Word, Excel, and Outlook.

LANGUAGE SKILLS

Ability to read and interpret documents such as sales reports and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups (executives, employees, customers, and agents).

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to assist sales team with problem solving to maintain customer satisfaction and achieve sales goals. Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of this job, the employee is regularly required to use hands to handle or feel, and talk or hear.

The employee is frequently required to sit. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.