Store Manager | Retail | Premium Fashion | Dubai, UAE

Overview Of

The Role

The Store Manager is responsible for overseeing all aspects of store performance, including sales growth, profitability, and customer satisfaction. They will maintain high standards of merchandising and operations while fostering a strong team environment through training and development.

Success in the role is measured by achieving budgeted financial targets, excellent customer experience, and effective team leadership. In addition, the Store Manager will ensure compliance with company policies and lead their team by example.

What You Will Do

• People Development / HRNetwork and support recruiting, hiring, developing, and retaining high-quality management and associates for store profile and succession planning.
• Lead by example in training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and customer service.
• Organize weekly staff meetings and daily briefings to review store performance, communicate company goals, and set new store procedures and performance targets.
• Customer Experience / Sales
• Ensure excellent customer service is prioritized by consistently executing the Customer Experience through regular assessments, coaching, and follow-up with the team.
• Maintain visibility and lead by example on the selling floor to assist customers and support all selling functions.
• Implement visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
• Drive Sales & Profitability
• Meet or exceed profitability expectations for the store in terms of sales, payroll, shrink, and conversion rates.
• Create and execute strategies to maximize store sales and control expenses.
• Operational Effectiveness
• Control company assets by adhering to loss prevention measures, consistent management of inventory, stock movements, sales, returns, exchanges, and store maintenance.
• Execute and comply with all company policies and store procedures consistently.

Required Skills To Be Successful

• Leadership and team development expertise.
• Strong customer service focus with sales-driven attitude.
• Excellent organizational and merchandising skills.
• Proficient in business English and computer applications such as Outlook, Excel, and SAP.What Qualifies You For

The Role

High school education or equivalent preferred.

Minimum two years of experience as an Assistant Store Manager with a successful track record in driving sales and profit results.

Proficient in business English (written and verbal) and possess strong computer skills, particularly in Outlook, Excel, and SAP.Ability to perform physically demanding tasks, including standing for extended periods and some heavy lifting