Food and Beverage Assistant

“The world is yours with Meliá”

Joining Meliá is to embark on a journey without borders, where your potential to grow, learn and deliver exceptional service has no limits. It’s knowing that the world is yours — that you can develop your career across countless destinations, while being part of one warm, supportive and passionate family.

Food & Beverage Assistant – The Level

Department: Food & Beverage – The Level

Location: London, UK

Reports to: Food & Beverage Management Team

Salary: £27997 + Service Charge

What’s in it for you?

• Global career opportunities across more than 350 hotels
• Hotel and F&B discounts for you, your friends & family across the globe
• Company pension scheme
• Loyalty rewards & refer-a-friend bonus
• 28 days’ holiday including bank holidays (pro-rata)
• Access to Meliá’s global e-learning platform for personal & professional development
• High-street savings through Perks at Work
• Meals on duty

Mission

As a Food & Beverage Assistant in The Level, you will deliver a premium, personalised dining experience for VIP and The Level guests. You will support the daily operation of the outlet, ensuring service excellence, attention to detail, and adherence to Meliá brand standards.

Key Responsibilities – Service Excellence

• Deliver exceptional, personalised service to The Level and VIP guests
• Welcome guests warmly, ensuring a professional and attentive approach at all times
• Demonstrate in-depth knowledge of food and beverage menus
• Assist guests with menu selections and promote additional sales
• Take and deliver orders efficiently and accurately
• Prepare and serve beverages and assist with food preparation as required
• Anticipate guest preferences and exceed expectations whenever possible
• Maintain high standards of cleanliness, presentation, and service flow

What we’re looking for

• Previous experience in Food & Beverage or a luxury hospitality environment (preferred)
• Strong customer focus with a passion for premium service
• Excellent communication and teamwork skills
• Attention to detail and commitment to high service standards

Because belonging to the great Meliá family is being VIP

At Meliá, our people are at the heart of everything we do. Whether you are starting your hospitality journey or developing your expertise in luxury service, you will be part of a culture built on respect, collaboration and passion. We are all Very Inspiring People — and that includes you.

Our Commitment to Diversity & Inclusion

We are proud to be an equal opportunity employer. We celebrate diversity and promote an inclusive, respectful workplace for all. At Meliá, we believe diversity strengthens our teams and supports innovation. We are also committed to sustainability, working towards a responsible present and a better future.

If you want to be a Very Inspiring Person, apply now and start your journey with Meliá.