Principal Builder - Product Manager - Tech, Ring Agent Platform Org

Ring, Blink, Key & Sidewalk (RBKS) is reinventing how we build. We are unifying all individual contributor roles under a single title — Builder — because the best products come from people who think like founders, own problems end-to-end, and use AI as a first principle, not an afterthought.

• We are seeking a Principal Builder
• Product Manager
• Tech to join the Agent Platform Org within RBKS. This team is building the future of data and AI agent platforms that power product development for millions of smart home devices and services worldwide.
• In this role, you will combine deep technical product management expertise with an AI-native mindset to drive the long-term vision, roadmap, and adoption of agent-based platforms across the RBKS portfolio.

The right candidate has a strong technical background, demonstrated experience delivering software products with measurable business outcomes, and genuine passion for AI/ML technologies. You don't just manage products — you establish the unified product strategy, prioritize investments that maximize customer impact, build with AI, and hold yourself and the org to the highest delivery bar.

You operate across what were previously separate functional boundaries: driving architecture, writing specs, prototyping with AI agents, aligning cross-functional stakeholders, and shipping products that delight customers.

Key job responsibilities

• Define and own the end-to-end product vision and multi-year strategy for data and AI agent platforms to increase internal efficiency spanning the Ring, Blink, Key, and Sidewalk product development ecosystems
• Translate deep customer and market insights into bold, differentiated product bets — identifying where AI agent capabilities unlock new customer value at scale
• Drive architectural decisions and technical tradeoffs for large-scale AI agent platforms, partnering closely with engineering to ensure product goals are met with sound system design
• Define and prioritize multi-quarter product roadmaps, breaking ambiguous problem spaces into clear product requirements, success metrics, and measurable business outcomes
• Influence and align senior leadership, cross-org stakeholders, and partner teams on product direction — building shared conviction for investments across organizational boundaries
• Embed AI-native practices into product development: leverage AI agents and automation as core building materials in how you research, prototype, validate, and ship
• Establish product excellence mechanisms — frameworks for experimentation, customer feedback loops, and data-driven decision-making that raise the bar across multiple teams
• Develop the Builders around you — raise the technical, product, and AI fluency bar through mentoring, pairing, and example

A day in the life

You lead product strategy across engineering, data science, business, and UX teams to define and deliver data and AI agent platforms at scale. You might start the morning reviewing customer usage data to validate a hypothesis about platform adoption, then lead a cross-org roadmap alignment session where you build conviction for a new product investment.

After lunch you're writing a product requirements document and prototyping with AI tools to validate your approach before engineering commits capacity. You close the day mentoring a junior Builder on how to frame a customer problem, then presenting product outcomes and strategic recommendations to VP-level leadership.

Your customers are the teams and products across RBKS that depend on the agent platform to deliver intelligent experiences to millions of users.

About The Team

The Agent Platform Org builds the foundational data and AI agent platforms powering the next generation of smart home experiences across Ring, Blink, Key, and Sidewalk. We are a founder-minded team empowered by AI — we own problems end-to-end, treat AI as a core building material, and measure ourselves by the capability we leave behind.

Our culture is rooted in Amazon's Leadership Principles, amplified by an AI-Native mindset: transparent, rigorous, and relentless about raising the bar. Together, RBKS is building the intelligent, connected home — and the Agent Platform Org is the engine that makes it possible.

Basic Qualifications

• 8+ years of technical product or program management experience
• Experience with feature delivery and tradeoffs of a product
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience with AI/ML technologies, including AI development IDEs, agent frameworks, LLMs, RAG systems, model serving infrastructure, or data platforms at scale

Preferred Qualifications

• Experience working directly with Engineers on product enhancements
• Experience in project management methodologies, business analysis, or process improvement
• Experience building or operating AI-native tooling, automations, or workflows that improved team effectiveness
• Experience in software development or a technical degree (CS, Engineering, or related field)
• Track record of influencing org-wide strategy and driving alignment across senior stakeholders without direct authority

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.

Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation.

Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Hawthorne - 179,900.00 - 243,400.00 USD annually

Company - Amazon.com Services LLC

Job ID: A10477333