Technology Manager (Lead Info Technology Systems Specialist) - Neighborhood Services Department

About This PositionThe Neighborhood Services Department's (NSD) mission is to preserve, enhance, and engage Phoenix neighborhoods.

NSD serves its communities as a smaller city department with approximately 200 positions across four main divisions: Administrative Services, Neighborhood Preservation, Neighborhood Revitalization, and Neighborhood Engagement.NSD is seeking a creative and experienced IT leader to serve as Technology Manager, responsible for understanding and ensuring the business needs of the department are met utilizing the City's information technology infrastructure and Commercial-Off-the-Shelf (COTS) products.

The NSD Technology Manager will be the primary liaison with the City's Information Technology Services (ITS) Department, its COTS vendors, and IT peers throughout the City to develop and maintain partnerships. These relationships are crucial to the success of NSD. The position supervises a section of approximately two direct and one indirect IT positions across various disciplines.

The NSD Technology Manager needs to have a large breadth of technical knowledge to be able to effectively automate and support NSD's myriad business needs while understanding the capabilities available at the City and in potential COTS products.

The position is responsible for providing comprehensive analytics reporting, finalizing the replacement of its legacy systems, ensuring that business needs are captured and documented at the speed of change, and that business needs are automated where possible. As processes are automated by a system, NSD staff will be able to focus on supporting its communities at higher speed and accuracy.

As analytics reporting of these systems is enhanced, NSD's management will have faster and better insights into changing laws, policies, and procedures that support City staff and its communities.

IDEAL CANDIDATE

• Proficient in Java (or C#).
• Knowledge of GIS (Geographic Information Systems).
• Proficient with Oracle or Ascii SQL (Structured Query Language).
• Exceptional management skills and the ability to produce creative solutions.
• Excellent written and verbal communication and presentation skills to individuals, groups, management, and the public.
• Team oriented, results-driven, and the ability to collaborate with a diverse group of stake holders.
• Display diplomacy, excellent communication skills, and a high emotional intelligence while focused on delivering a balanced portfolio.
• Able to monitor a portfolio of projects, including milestones and critical dates to mitigate potential risks.
• Able to work in a fast-paced, dynamic environment supporting the business requirements of multiple customers and business systems.SALARY

Pay Range

$104,728.00 to $154,731.20 annually.

Hiring Range

$104,728.00 to $147,368.00 annually.

Pay Range

ExplanationPay range is the entire compensation range for the position classification.

Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

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The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

Benefits

A comprehensive benefits package is offered which includes:

Traditional pension with employer and employee contributions, click here for more details: Pension Information.401(a) and 457 plans with employer contributions.

Choice of generous medical HMO, PPO, or HSA/HDHP plans.

Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.

Wellness incentive of up to $720 annually.

Dental, vision, and life insurance options.

Employer paid long-term disability.

Free Bus/light rail pass.

Tuition reimbursement program up to $6,500 per year.

Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.

Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.

Federal Student Loan Forgiveness offered through Savi.

For more details, visit: Unit 007 Benefits

Minimum Qualifications

• Three years of experience developing, evaluating, using, and maintaining technical system hardware and software.
• Bachelor's degree in computer science, math, or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• For information regarding pre-screening and driving positions, click here.
• The City job description can be found here.

Preferred Qualifications

• The minimum qualifications listed above, plus:
• Three years of experience managing multiple vendors providing hardware, software, licenses, and maintenance.
• Five years of experience:
• As a senior or lead technology professional managing complex information technology projects for a large city department or government entity.
• With techniques, methods, and procedures for integrating hardware and software systems into user operational environments.
• Performing a broad range of supervisory responsibilities over technical staff from various technical disciplines including application development and support teams.
• Experience managing LAN server, storage, and database support.
• Experience with technical project management, planning, and monitoring.
• Experience fostering teamwork and building relationships with stakeholders.
• Experience in Oracle Exa
• CC cloud and Exalogic Elastic Cloud hardware.
• Experience with a formalized change management and documentation strategy.
• Experience delivering senior level presentations to communicate key risks, objectives, and health of portfolio.
• Experience in one or more of the following: VMware, F5 BIG-IP, Firewall administration, Netmotion, Database Administration, OnBase, or other Electronic Document Management System.
• Microsoft Azure, cloud and application development certifications, highly desired.RECRUITMENT DATESRecruitment closes July 27, 20
• 26. All materials must be received by 11:59 p.m. on this date.
• This is a position-based recruitment and will not result in any ongoing eligibility list.
• This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

How To Apply

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list.

The results of the resume screening process will be sent to your primary email address.WE ARE HERE TO HELPJob interviews may be held by video or audio conference.

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If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.REFERENCELead Info Tech Systems Spec, JC:09580, ID# 62392, 07/14/2026, USM, GO,

Benefits

007Building the Phoenix of tomorrow.#DoWorkThatMakesPhoenixWorkCity of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.