Director of Casino Operations Optimization - EMEA

« Openings at Tangam SystemsDirector of Casino Operations Optimization - EMEALocation: London, England, United KingdomFull-timeAllows Remote

Who We Are

Tangam Systems (http://www.tangamsystems.com) is a rapidly growing software company at the forefront of data analytics, optimization, and visualization. Our clients range from Fortune 500 enterprises to some of the most recognized brands in the global resort and gaming industry, with deployments across 13 countries throughout North America, Asia-Pacific and Europe.

Our flagship products—Table Games Yield Management (TYM) and Slot Optimization & Data Analytics (SODA)—help casinos optimize gaming operations and improve performance.

Our next-generation business intelligence solutions transform complex operational data into clear, actionable insights for business users. Powered by patented technology and recognized through multiple industry awards, Tangam continues to push the boundaries of analytics-driven decision making.

As we expand our global footprint and product portfolio, we are seeking talented individuals to join us in shaping the future of gaming analytics and optimization.

Your Future Impact – Circa 2027Fast forward two years…We’d like to thank you for your pivotal contributions in helping casino operators across Europe, the Middle East, and Africa (EMEA) master data-driven gaming floor optimization.

Your operational expertise across slot and table games environments, combined with a strong analytical mindset, helped clients drive measurable improvements in profitability, efficiency, and gaming floor performance.

Using Tangam’s optimization platforms, you supported operators in improving decisions around game mix, floor layout, labor deployment, pricing, operating hours, and customer experience — all aligned to local market conditions and player behavior.

You became a trusted advisor to operators across the region, helping clients build stronger data-driven operational cultures while contributing directly to Tangam’s continued growth and reputation throughout EMEA.

Core Responsibilities

• Operational Performance: Use Tangam software to optimize table spreads, slot product mix, labor deployment, and pricing strategies (RTP/Hold %) to drive yield and floor utilization.
• Client Advisory: Translate complex gaming data into actionable "day-to-day" strategies for casino leadership.
• Product Evolution: Represent the EMEA market by providing feedback to the product team, ensuring the software roadmap aligns with regional operator needs.
• Strategic Delivery: Conduct high-level performance reviews and workshops for C-suite stakeholders across diverse jurisdictions.
• Thought Leadership: Mentor junior staff and contribute to industry case studies and best-practice content.
• Business Growth: Provide technical credibility during sales demos and strategic discussions with prospective clients.

Candidate Profile

Technical Experience5+ years in senior casino operations or with a gaming vendor.

Subject Matter Expertise: Deep knowledge of Slots and Table Games KPIs (Win/Drop/Hold, Coin-In, Theo, and RTP).

Optimization Mastery: Proven track record in labor scheduling, floor placement, and yield management.

Skills & LogisticsAnalytics: Proficient in translating data into narratives using Excel and BI tools (Tableau, SAS, etc.).

Communication: Comfortable presenting to and influencing executive-level audiences.

Travel: Ability to travel 25% throughout the EMEA region.

Compliance: Must be eligible for international gaming licensure.

Assets: Degree in Business/Finance; fluency in French or Spanish. IMPORTANTThis role is specifically intended for professionals with hands-on experience in land-based casino operations across slots and/or table games.

Relevant Experience May Come From EitherCasino operator environments, orGaming industry vendors/suppliers working directly with casino operations, analytics, optimization, slots, or table games teams.

This is not a digital marketing, mobile gaming, user acquisition, or general analytics role.

We are committed to providing an inclusive work environment that welcomes diversity and supports accessibility across the organization. If you require accommodation at any time during the recruitment process, please let us know by contacting us at hr@tangamgaming.comWe’re excited to see this story unfold.

If this sounds like the next step in your casino operations career, we’d love to hear from you.« Openings at Tangam Systems