Technical Program Manager - Cold Plate

Position Summary

JOB DESCRIPTION

The Technical Program Manager – Cold Plate is responsible for end-to-end execution for assigned customer accounts, serving as the central point of coordination from design handoff through production, delivery, site deployment, and customer acceptance.

This role translates customer requirements and launch timing into clear internal execution plans, aligning cross-functional teams to key milestones and ensuring the business is prepared to deliver against customer commitments.

• This leader drives execution discipline across engineering, operations, sales, and other supporting functions to keep programs on track, resolve issues quickly, and maintain clear communication with both internal stakeholders and the customer.
• The role requires strong project leadership, customer presence, and the ability to manage rapid design iterations, competing priorities, and execution risk in a fast-paced environment.
• Success in this position depends on the ability to create alignment, maintain accountability, and deliver a high-quality customer experience while meeting business and operational objectives.SUCCESS MEASURESOn-time achievement of key customer and internal milestones from design handoff through delivery and deployment
• Effective coordination across cross-functional teams, resulting in clear ownership, timely decisions, and rapid issue resolution
• High customer confidence and satisfaction through proactive communication, execution transparency, and consistent follow-through
• Identification and mitigation of execution risks before they materially impact schedule, quality, or customer commitments
• Strong alignment between customer expectations and internal delivery capability, with changes and tradeoffs communicated early and clearly
• Successful management of design iteration cycles without losing schedule control or compromising execution quality
• Accurate and timely status reporting, escalation management, and milestone tracking across assigned accounts

Responsibilities

• Own the end-to-end execution timeline for assigned accounts, including target account development and integration partners and ODMs, from design handoff through production, delivery, site deployment, and customer acceptance
• Translate customer launch schedules into internal milestone plans, coordinating dependencies across teams (applications engineering, operations, sales, etc.)
• Drive rapid iteration cycles between engineering and customer-facing teams, ensuring design revisions are incorporated and revalidated while staying on schedule.
• Serve as the primary execution point of contact for the dedicated accounts, managing milestone communications, status reporting, and escalation handling.
• Coordinate with Sales to maintain alignment between customer expectations and internal execution capacity.
• Assemble and lead cross-functional issue resolution teams, driving accountability and fast closure on blockers.
• Proactively identify execution risks across workstreams with mitigation strategies.

Qualifications

• 7-10 years of project management experience
• Bachelor’s degree in Engineering, Supply Chain, Operations, Business, or a related technical field.
• Excellent communication skills, both written and verbal
• Excellent project management skills.
• Ability to work and multi-task in a fast-paced environment.
• Knowledge of engineering, manufacturing processes, data center infrastructure and commissioning processes preferred.
• Experience working with Taiwan ODMs is a plus.PHYSICAL & ENVIRONMENTAL DEMANDSNo special physical requirements
• Time Travel

Required

20-40%At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments.

With $10.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

• The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.OUR CORE PRINCIPLES: Safety, Integrity, Respect, Teamwork, Diversity & Inclusion
• Our Strategic Priorities
• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength
• OUR BEHAVIORSOwn ItAct With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development
• Work Authorization
• No calls or agencies please.
• Vertiv will only employ those who are legally authorized to work in the United States.
• This is not a position for which sponsorship will be provided.
• Individuals with temporary visas such as E, F-1, H01, H-2, L, B, J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.

About The Team

Work AuthorizationNo calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.