HR/Manager of Classification & Qualification Unit

The New York City Housing Authority (NYCHA) is the nation’s largest public housing authority, providing homes to more than 177,000 households and administering a Section 8 program serving over 150,000 additional tenants citywide. NYCHA is committed to delivering safe, sustainable, and inclusive housing while creating pathways for economic mobility.

The Human Resources Department plays a critical role in advancing this mission by supporting a skilled and dedicated workforce. Within HR, the Resource Fulfillment Division is responsible for managing the full recruitment lifecycle.

This includes ensuring compliance with Civil Service rules, reviewing job postings and candidate applications, maintaining eligible lists, tracking vacancies through NYCAPS, and coordinating candidate outreach and onboarding.

We are seeking a highly capable Manager of the Classification and Qualification Unit for the Employment area of the Resource Fulfillment Division, to administer classification policy and procedure to ensure positions are properly classified; and to assess the qualifications of candidates for positions vis-à-vis the prescribed minimum qualification requirements.

In so doing, this position will manage both the Classification and Qualification teams and guide members of the Employment team in maintaining supervisory structures and organizations.

Duties

Under the direction of the Deputy Director of the HR Civil Service Unit, with focused authority for independent judgment and decision-making, the Manager of the Classification and Qualification Unit will carry out a variety of duties, including but not limited to the following:

• Ensure that position classification throughout the Authority complies with Department of Citywide Administrative Services (DCAS) and Civil Service regulations and guidelines.
• Provide guidance to Hiring Managers across the Authority on policies and procedures related to position classification.
• Supervise the Classification and Qualification Analysts in the performance of position classification and Qualification reviews.
• Supervise analysts performing position classification reviews to ensure civil service title best line of fit.
• Assign, track, and review position classifications performed by analysts.
• Support the establishment and placement of new classes of positions by coordinating with DCAS and internal NYCHA departments to draft and finalize NYCHA proposals to the NYS Civil Service Commission.
• Supervise analysts performing qualification assessments and facilitate pre- and post-employment investigations.
• Coordinate with DCAS and other City agencies on issues related to job title usage, minimum qualification requirements, and salary structures.
• Oversee the creation and maintenance of internal and public-facing Organizational Charts and Supervisory Organizations in Workday.
• Provide training and guidance to the Employment team in establishing and maintaining supervisory structures and organizations in Workday.
• Update and maintain data records, as necessary.
• Update personnel actions in NYCAPS and Workday as needed.
• Document processes, prepare progress reports, and present findings to senior leadership.

Additional Information

• INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED LIST FOR THE SAME TITLE.
• NYCHA employees applying for transfer opportunity must have served a period of one year at current location and in current title and level (if applicable).

NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS).

Note: Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Administrative Staff Analyst to be considered. However, those permanent in the Administrative Manager title may also be considered.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please click on the link below:

https://bit.ly/55aProgram

Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.

ADM MANAGER-NON-MGRL FRM M1/M2 - 1002C

Minimum Qualifications

• A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
• An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
• A four-year high school diploma or its educational equivalent and six years of

satisfactory, full-time progressively responsible experience as described in "1"

above, 18 months of which must have been in an administrative, managerial,

executive or supervisory capacity. The supervisory work must have been in the

supervision of staff performing clerical/administrative work of more than

moderate difficulty; or

• Education and/or experience equivalent to "1", "2" or "3" above. However, all

candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in "1", "2" or "3" above. Education above

the high school level may be substituted for the general clerical/administrative

experience (but not for the administrative, managerial, executive or supervisory

experience described in "1", "2" or "3" above) at a rate of 30 semester credits

from an accredited college for 6 months of experience up to a maximum of 3½

years.

Preferred Skills

• Excellent verbal and written communication skills. - Strong analytical and problem-solving skills, with the ability to turn data into actionable recommendations. - Ability to effectively lead diverse teams. - Ability to handle sensitive and confidential information discreetly and competently. - Knowledge of HR practices and sound principles of effective job classification, civil service, employment laws, and best practices, as well as Personnel Rules and Regulations of the City of New York, and other government compliance regulations. - Experience and proficiency with New York City personnel systems, including but not limited to NYCAPS. - Proficiency in the: Microsoft Office suite and facility in Workday Human Capital Management software.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

NYCHA has no residency requirements.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $110,067.00 – $113,000.00