Associate Account Executive

OVERVIEW

Employee Benefits - Associate Account Executive

Remote | Preference for PST time zones

At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We're seeking an Employee Benefits Associate Account Executive who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high-touch experience for both clients and employees.

About Alera Group

Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, and Wealth Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service.

This role supports clients by ensuring benefits programs are administered accurately, aligned with strategic objectives, and compliant with all regulatory requirements. You'll partner with internal teams and client contacts to deliver seamless execution, creative solutions, and a superior client experience.

Why Alera Group

• Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction
• Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
• Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way

RESPONSIBILITIES

What You'll Do / Your ImpactClient & Broker Partnership

• Support Account Executives with pre-sale and post-sale activities for new business
• Provide a high-quality customer experience through timely, accurate, and professional communication
• Act as a liaison between brokers, Account Executives, internal teams, and carrier underwriting departments
• Respond promptly to internal and external new business opportunities and requests

Operational Excellence

• Review, qualify, and process incoming new case submissions
• Organize and review employee applications and employer documentation for eligibility review
• Create and maintain tracking logs and group folders to ensure accurate documentation and visibility
• Verify broker appointments with carriers and coordinate certification requirements
• Prepare and distribute employer applications and required forms for sold new group opportunities
• Submit benefit modifications following initial enrollment
• Complete COBRA and POP submission processes
• Manage Broker of Record and Account Management requests, ensuring accurate documentation and proper execution

Strategic Contribution

• Coordinate RFP requests for large group and ancillary opportunities, identifying missing information and supporting submissions
• Oversee submissions of large group cases to carriers
• Build expertise in products, systems, and underwriting to effectively support broker and client needs
• Strengthen broker relationships through consistency, accuracy, and proactive support

QUALIFICATIONS

What You BringRequired

• Experience supporting employee benefits new business, underwriting, or account services
• Strong organizational skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Proficiency in Microsoft Office and comfort working within shared systems and document repositories

Preferred

• Experience working in an employee benefits brokerage or carrier environment
• Familiarity with SharePoint, document management, and electronic signature platforms
• Understanding of group benefits underwriting and submission processes

Core Competencies

• Detail orientation and follow-through
• Accountability and reliability
• Collaborative, service-minded approach
• Strong problem-solving skills
• Client- and broker-first mindset

ADDITIONAL INFORMATION

Compensation

Salary range

$75,000 - $85,000 per year

Eligible for performance-based bonus

Benefits

Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 40

Skills

Brokerage, COBRA (Consolidated Omnibus Budget Reconciliation Act of 1985), Carrier Certification, Communication Skills, Compensation and Benefits, Competitive Analysis/Strategy, Customer Experience, Customer Support/Service, Detail Oriented, Document Management, Documentation, Employee Benefits, Follow Through, Microsoft SharePoint, Multitasking, Organizational Skills, POP (Post Office Protocol), Post-Sales, Pre-Sales, Presentation/Verbal Skills, Problem Solving Skills, Property and Casualty Insurance, Regulatory Requirements, Request for Proposals (RFP), Retention Programs, Retirement Plan, Sales Management, Team Player, Time Management, Underwriting, Writing Skills

About the Company

Alera Group