BMC is a Saudi medical college expanding into Dubai. We are looking for a professional, organized, and service-oriented Admission & Registration Officer to support our Dubai campus. The ideal candidate will be responsible for managing the student admission process, document verification, and tuition/financial aid coordination, while ensuring full compliance with UAE regulatory requirements.
Key Responsibilities
- Admissions & Registration: Guide walk-in and online applicants through the full admission process, both in person and by phone.
- Provide clear and professional information on college programs, requirements, and deadlines.
- Review and follow up on daily online applications from various platforms.
- Issue acceptance notifications to eligible applicants and send follow-ups for missing documents.
- Communicate with applicants’ families regarding program options and financial support.
- Prepare provisional acceptances, EFAD letters, and enrollment documents.
- Follow up on registration fee and tuition transfers with the finance department.
- Complete enrollment in SIS (Student Information System), including status and type updates.
- Ensure all students sign undertakings and college agreements prior to enrollment.
- Support students with visa-related documentation and ensure submission of legal requirements for local and international applicants.
- Assist with the collection and archiving of student data per UAE data protection laws.
- Finance & Aid Coordination: Assist in collecting and reviewing financial aid documents (Daeem, Tamooh, Tamkeen, etc.).
- Prepare and upload promissory notes, contracts, and acceptance forms in SIS and Odoo.
- Coordinate with legal affairs and finance for contract validation, filing, and archiving.
- Follow up on tuition payment schedules and flag overdue accounts to finance.
- Maintain accurate student finance files and ensure documentation matches system records.
- Document Handling & ID Cards: Receive student files and update document submission logs.
- Follow up on pending items and maintain organized archives.
- Print, distribute, and activate student ID cards upon file and fee verification.
- Student Services: Respond to student inquiries and resolve technical issues (Blackboard, SIS, campus emails).
- Process official student requests (e.g., hold, withdrawal, reactivation, transcript, study plan, referral letters).
- Assist with major change requests and update personal information in academic systems.
- Compliance & Coordination: Ensure alignment with UAE Ministry of Education and KHDA admission and documentation standards.
- Maintain confidentiality and accuracy in all student records and files.
- Comply with UAE Personal Data Protection Law (PDPL) when handling student information.
Requirements
- Education: Bachelor’s degree in Business Administration, Health Administration, or related field.
- Languages: Fluency in English and Arabic is essential.
- Experience:
- Experience in a higher education institution (preferably in the UAE).
- Familiarity with student registration platforms (SIS, Odoo) and government funding systems.
Skills
- Strong administrative and organizational skills.
- Excellent verbal and written communication.
- Professionalism and attention to detail.
- Ability to handle multiple tasks under pressure.
- Strong interpersonal skills and commitment to diversity.
- Knowledge of:UAE higher education policies and procedures.KHDA/MOE admission guidelines.
- Visa documentation procedures for students.
