Technical Program Manager, Principal

Your Role

The Technical Program Manager, Principal within the IT Payer Applications team is a responsible for end-to-end oversight, governance, and successful delivery of a portfolio of related projects aligned to strategic business objectives. Reporting to the Director or VP, the Principal Program Manager operates at the intersection of business strategy, technical execution, and cross-functional stakeholder management.

This role translates Stellarus's goals into actionable program roadmaps, defines operating models, and establishes scalable governance frameworks to drive consistency, transparency, accountability, and measurable outcomes.

The Technical Program Manager partners with Product, Engineering, Operations, Finance, Security, and executive leadership to manage scope, timelines, risks, dependencies, resources, budgets, and key performance indicators.

This role leads strategic planning, program execution, change management, process optimization, communications, executive reporting, and continuous improvement across complex, high-impact initiatives. Success requires strong leadership, technical acumen, data-driven decision-making, Agile delivery experience, and the ability to influence teams without direct authority in a fast-paced, matrixed environment.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a Bachelor's degree in IT, Engineering, Healthcare Administration, or related field
• Requires a minimum of 10 years of technical program management or related experience
• Proven track record of working on complex enterprise programs across multiple teams and multi-year timelines
• Strong expertise in end-to-end technical program delivery, including planning, execution, governance, and closure
• Demonstrated ability to manage cross-functional dependencies, critical paths, and multiple interdependent workstreams
• Experience working in matrixed organizations with distributed ownership and aligning diverse stakeholders
• Strong leadership presence with the ability to influence and drive alignment among senior stakeholders
• Excellent communication skills, including executive-level reporting and translating technical concepts into business language
• Proven experience in driving organizational change management, user adoption, and enterprise readiness for major transformations
• Strong analytical, risk management, and problem-solving skills with the ability to navigate ambiguity and make data-driven decisions
• Ability to develop business cases & perform cost-benefit analysis and ROI
• Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

Skills

Agile Programming Methodologies, Analysis Skills, Budgeting, Business Case, Business Skills, Business Strategy, Change Management, Communication Skills, Continuous Improvement, Cost Benefit Analysis, Cross-Functional, Customer Acquisition, Finance, Healthcare Administration, Information Technology & Information Systems, Leadership, Matrix Management, Performance Metrics, Problem Solving Skills, Process Improvement, Product Engineering, Product Programs, Project/Program Management, Return on Investment (ROI), Risk Management, Strategic Planning, Technical Delivery, Technical Leadership, Technical Strategy

About the Company

Blue Shield of CA