Manager, Product Management

Financial crimes data strategy is not discretionary work - it sits at the intersection of regulatory obligation and enterprise risk. The volume and criticality of data workstreams across CRR and GCIP demand dedicated ownership that the current model cannot sustain.

Data discoveries, data standardization, categorization, and derivation are active, high-stakes deliverables with direct implications for regulatory commitments and risk rating accuracy. These efforts are currently absorbed by team members with competing program responsibilities - creating execution risk precisely where the organization can least afford it.

The gap is clear: GIP has no single owner driving data strategy end-to-end. Without one, regulatory milestones are at risk, data quality gaps go unmanaged, and the pace of delivery falls short of what financial crimes leadership and our regulatory obligations require.

What this role delivers: A dedicated, data-fluent Product Manager who consolidates all CRR and GCIP data work into one accountable layer - accelerating delivery, ensuring regulatory alignment, and building the foundation for a mature, enterprise-grade financial crimes data capability.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

This high energy individual must have the following qualifications

• 3+ years Data Management and/or Product Development in building and launching data capabilities
• Strong quantitative skills with hands on experience analyzing large amounts of data and data flows to identify patterns/insights and generate actionable recommendations with measurable value. Ability to compile, summarize, communicate and present findings with senior leadership.
• Experience in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles.
• Proven track record of driving results in a fast-paced environment and needing to make decisions with imperfect information. Ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change.
• Excellent communication skills with the ability to engage, influence, negotiate and inspire partners and stakeholders across geographies to drive collaboration and alignment. Ability to understand complex business problems and translate complex data solution in a simplified manner for business partners.

Preferred Qualification

• Product Management, data migration, data analytical working experience is a plus
• Prior experience in financial crimes capabilities and platforms including past Amex experience and CRR journeys is desired
• Experience driving complex, transformational initiatives across multiple teams is a plus
• Hands-on experience with data science and data analytical is a plus
• Hands-on experience with Programming languages (e.g., SQL, Hive) and willingness to learn new tools & programming languages is a plus
• Experience with software development or technical product manager experience is a plus
• People leader experience is a plus. Ability to build trust with and inspire your team

Educational requirement: Advanced degree in business management/computer science or related field or equivalent work experience. A good balance of data, technical & business knowledge with a proven track record of driving digital innovation and business metrics with a customer-first mindset.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

As a Digital Product Manager driving the CRR engine modernization effort , including data strategy for the consolidated data layer we are building.

You will partner closely with Enterprise teams across LOBs and different teams across Acquisition, Compliance, Financial Crimes - COE, Privacy, Servicing, Marketing, Data Science, Data Governance, Platforms and Technologies to drive the CRR product vision and data strategy and supporting financial crimes.

We're looking for a high-caliber Product Manager who can work in a cross-functional team and deliver on the following goals and objectives:

• Lead ongoing data strategy work and support to enable better quality data to be leveraged for financial crimes
• Lead the end-to-end product lifecycle for the CRR engine in GCIP, from discovery and data design through build, migration, and enterprise rollout, ensuring scalable and compliant delivery.
• Drive creation of golden data sources for Businesses, ensuring data is complete, standardized and suitable for use across financial crimes platforms in entirety.
• Lead ongoing management and optimization of product backlogs, collaborate across a wide net of stakeholders across commercial teams globally, Technology, Strategy, Compliance, Business Unit Data Offices (BUDO), etc.
• Drive alignment across internal stakeholders on key product, delivery, and data decisions
• Translate business requirements into capabilities and features for flawless delivery and execution
• Manage specific tracks of product /capability/data strategy development efforts from ideation to launch and maintenance
• Define, measure and report on metrics related to product launch, process efficiency and performance
• Partnering with use case owners and other stakeholders to ensure smooth delivery of end-to-end product and capability, identifying needs, opportunities and gaps

As a Digital Product Manager driving the CRR engine modernization effort , including data strategy for the consolidated data layer we are building.

You will partner closely with Enterprise teams across LOBs and different teams across Acquisition, Compliance, Financial Crimes - COE, Privacy, Servicing, Marketing, Data Science, Data Governance, Platforms and Technologies to drive the CRR product vision and data strategy and supporting financial crimes.

We're looking for a high-caliber Product Manager who can work in a cross-functional team and deliver on the following goals and objectives:

• Lead ongoing data strategy work and support to enable better quality data to be leveraged for financial crimes
• Lead the end-to-end product lifecycle for the CRR engine in GCIP, from discovery and data design through build, migration, and enterprise rollout, ensuring scalable and compliant delivery.
• Drive creation of golden data sources for Businesses, ensuring data is complete, standardized and suitable for use across financial crimes platforms in entirety.
• Lead ongoing management and optimization of product backlogs, collaborate across a wide net of stakeholders across commercial teams globally, Technology, Strategy, Compliance, Business Unit Data Offices (BUDO), etc.
• Drive alignment across internal stakeholders on key product, delivery, and data decisions
• Translate business requirements into capabilities and features for flawless delivery and execution
• Manage specific tracks of product /capability/data strategy development efforts from ideation to launch and maintenance
• Define, measure and report on metrics related to product launch, process efficiency and performance
• Partnering with use case owners and other stakeholders to ensure smooth delivery of end-to-end product and capability, identifying needs, opportunities and gaps

Skills

Agile Programming Methodologies, Apiary/Beekeeping, Building Regulations, Communication Skills, Computer Science, Cross-Functional, Customer Support/Service, Data Analysis, Data Management, Data Migration, Data Quality, Data Science, Financial Compliance, Leadership, Marketing, Metrics, Multiplatform/Cross-Platform, Multitasking, Needs Assessment, Negotiation Skills, Product Backlog, Product Development, Product Lifecycle, Product Management, Product/Service Launch, Programming Languages, Prototyping, Quantitative Analysis, Regulations, Requirements Management, Risk, SQL (Structured Query Language), Software Development, Strategic Planning, Technical Leadership, Technical Strategy, Use Cases

About the Company

American Express Co