Regional Operations Manager

Regional Operations ManagerLondon£60,000–£65,000 +

Benefits

Are you an experienced Operations Manager who enjoys building new sites, launching services and creating structure in fast-moving environments? Do you have experience managing multi-site logistics, delivery, warehousing or fulfilment operations across London?

If you’re looking for a hands-on role where you can lead a major network rollout and have a genuine impact on how an operation is built, this could be a great opportunity.

We’re partnering with a fast-growing logistics organisation that is looking for a Regional Operations Manager to support the launch and growth of a new rapid delivery network across London.

This is a key role within the business, where you’ll take responsibility for launching 15–20 micro-warehouse locations, onboarding operational partners, supporting new customer launches and ensuring service standards remain consistently high across the network.

The Role

You’ll be responsible for leading the operational rollout of new locations across London, ensuring each site is fully prepared, operationally ready and able to deliver a high-quality service from launch

Key responsibilities include

• Leading the operational launch of 15–20 micro-warehouse locations across London
• Coordinating site readiness across facilities, equipment, people and operational processes
• Managing multiple site launches and operational workstreams at the same time
• Providing hands-on operational leadership during launch and go-live periods
• Supporting the selection and onboarding of operational service partners
• Training partners on operational standards, processes and service expectations
• Monitoring partner performance and driving accountability against agreed KPIsSupporting the onboarding and operational integration of new customers
• Acting as a key operational contact during customer launch periods
• Ensuring consistent service quality across all locations
• Identifying and resolving operational issues, risks and bottlenecks quickly
• Creating scalable processes that can support continued business growth
• Working closely with internal teams, customers, suppliers and external operational partners
• Travelling extensively across London to support sites and live operations.

About You

You’ll be someone who is commercially aware, resilient and comfortable taking ownership within a fast-paced operational environmentYou’ll likely have experience within environments such as:· Logistics, Rapid delivery, Final mile delivery, Warehousing, Fulfilment, Distribution, Multi-site operations, Retail operations, Transport or supply chainYou’ll also have:

• Previous experience in an Operations Manager, Regional Operations Manager, Area Manager or Multi-Site Manager role
• Experience launching new operational sites, services or customer accounts
• Strong experience managing multiple locations or operational workstreams
• Experience working with third-party suppliers or operational service partners
• Strong problem-solving and decision-making skills
• The ability to remain calm and effective under pressure
• Excellent communication and stakeholder management skills
• A hands-on leadership style and willingness to support directly when required
• The ability to work in an evolving environment where processes are still being developed
• Strong organisational skills and the ability to manage changing priorities
• The flexibility to travel regularly across London
• What’s on Offer?
• Salary of £60,000–£65,000Hybrid working with regular travel across London
• The opportunity to lead the launch of a major new logistics network
• A high-impact role with genuine ownership and autonomy
• The chance to shape operational processes from the ground up
• Exposure to senior stakeholders, customers and operational partners
• The opportunity to join a growing business at an important stage of its development
• If you’re an experienced operations leader who enjoys building, launching and improving multi-site operations and wants a role where you can make a visible impact, apply today