Retail Ops Manager

Position Title : Director of Sales

Base : $70K-85K

General Responsibilities

1. Purchase Order Processing & Management (EDI )

● Receive and process purchase orders from B2B retail partners (i.e. Target, Sephora, CVS, etc.)

● Validate and manage order-related EDI data (e.g., SPS Commerce)

● Accurately enter and update order information in internal systems

● Manage recurring shipment schedules and ensure timely delivery coordination

2. Inventory & Storage Management

● Monitor inventory levels consistently through WMS systems

● Collaborate closely with the SCM team in Korea to forecast and plan inventory

● Serve as the primary point of contact for the LA Distribution Center

● Assist with shipment planning, adjustments, and issue resolution

● Support logistics operations tied to promotions, launches, and campaigns

3. Data & Reporting

● Create, maintain, and analyze reports related to purchase orders, inventory, and order status

● Ensure data accuracy and consistency across systems

4. Partner Communication

● Communicate with retail partners and internal sales teams to support operational needs

● Troubleshoot and coordinate resolutions for EDI-related issues

5. Process Improvement

● Identify inefficiencies in recurring workflows and data processes

● Proactively suggest and implement improvements to enhance accuracy and efficiency

Qualifications

● 2–3 years of experience in retail sales/ operations, logistics, within a beauty brand CPG or brokerage house (strongly preferred)

● Managed Target account (Strongly Preferred), including PO processing and inventory forecast and management.

● Strong interest in and passion for the beauty industry

● Experience with EDI systems (e.g., SPS Commerce)

● Advanced proficiency in Excel or Google Sheets (comfortable working with large datasets)

● Highly detail-oriented with a strong focus on data accuracy and organization

● Comfortable with repetitive data entry, validation, and system-based workflows

● Strong communication skills and ability to coordinate across teams

● Background in logistics, retail operations, customer service, or office administration is a plus

Preferred Qualities

● Korean language skills preferred to enable effective cross-border collaboration with Korea-based teams

● Genuine passion for K-beauty, with a strong understanding of industry trends, products, and consumer preferences

Benefits

● Health benefits with company contribution

● PTO

● Flexible work environment with a focus on outcomes, not hours (Every Friday WFH option )

● Opportunity to work closely with global teams, including our Korea HQ

● Opportunity to travel to Korea ( for training and learning purposes)

● Access to exclusive K-beauty products and early launches

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Application Question(s)

• Are you bilingual in Korean and English?
• Are you of Korean descent?
• Please specify your current status in the United States, or if you are a foreign national, indicate your visa type.
• Please indicate your total years of relevant experience.

Work Location: In person