Business Operations Manager

Job Title: Business Operations ManagerPosition Type: Full-time, PermanentLocation: On-site (Bay Area, CA)Salary Range / Rate: 120-150k base + bonus + stocksJob ID#: #171223

Job Description

Our client builds AI infrastructure for the physical world, deploying interactive AI agents and hardware into high-foot-traffic venues such as hotels, retail flagships, convention centers, and stadiums. As the company scales deployments nationally, it's looking for a hands-on operator to own the operational backbone that turns signed contracts into deployed, billed, and supported installations.

This foundational hire will report directly to the founding team, build the processes and systems the company runs on, and have the opportunity to grow into a team lead as operations scale — with a path to a Head of Operations track.

Responsibilities

• Review, redline, and track customer contracts (SaaS + hardware rental agreements), partner MSAs, and vendor agreements, flagging risk and routing to legal/founders as needed
• Manage the full contract-to-cash workflow — invoicing, payment tracking, collections, and reconciliation against contract terms and rental periods
• Own multi-state sales tax compliance for hardware rentals and installations, including registration, nexus tracking, collection, and filing
• Coordinate end-to-end hardware logistics after contract signature: provisioning, shipping, installation scheduling, and returns/deinstallation
• Manage warehouse operations, including inventory tracking, asset tagging, and condition tracking across the rental fleet
• Own carrier relationships, freight, and delivery timelines, resolving shipping issues and damaged-unit claims
• Manage day-to-day office operations, vendors, and onboarding logistics as the operational go-to for the team

Requirements

• 3+ years in operations, business operations, or logistics — ideally at a startup, hardware company, or other fast-paced, resource-constrained environment
• Comfortable reading and reasoning about contracts; detail-oriented with terms, dates, and numbers
• Hands-on experience with invoicing and basic finance/accounting workflows; familiarity with sales tax compliance a strong plus
• Experience coordinating physical logistics, shipping, or inventory/warehouse operations
• Highly organized, self-directed, and able to build process from scratch
• Strong communicator able to work across sales, finance, founders, and external partners

About Us

• Founded in 2009, Intelli
• Pro is a global leader in talent acquisition and HR solutions.
• Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart.
• We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.Intelli
• Pro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations.
• As an Equal Opportunity Employer, Intelli
• Pro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status.
• Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants.
• Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.

Compensation

The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.