Program Manager: Membership & Events

JOB OVERVIEW

Under the direction of the Chief Program and Evaluation Officer, the Program Manager (“Manager”) will be responsible for supporting the implementation of several programmatic initiatives, including but not limited to Member training and events, PYSC Girls Initiative events, Hello Insight Outcome Measurement, and other initiatives as assigned.

The Manager will provide administrative support and coordination for programs that engage multiple partners and stakeholders and will be expected to be creative, flexible, and organized to meet all program deliverables. The Manager must have the ability to deal effectively with multiple stakeholders, including the staff of PYSC, member organizations, partners, and other outside organizations.

The Manager understands and believes in the mission of PYSC and is willing to be an ongoing advocate for our organization, our partners, and the youth that we serve together. He/she/they should be detail and results-oriented, creative, and administratively capable.

The Manager will be a highly collaborative individual, and communicate regularly with the Chief Program and Evaluation Officer, the Director of Member Engagement, and Director of Communications.

The position is based at the PYSC offices in Center City Philadelphia and is hybrid. The Manager is expected to spend a minimum of 2 days in the office. Occasional nights and weekends may be required.

Program Manager Responsibilities Include

Program Coordination

• Implement strategies to achieve both short-term and long-term goals and objectives to ensure the successful outcome of member programs
• Communicate with external partners, and internal team members throughout the implementation of the programs to ensure success and make improvements
• Develop and utilize appropriate documentation for any program activities
• Ensure that all program activities operate within the policies and procedures of the organization

Member Engagement

• Collaborate with the Director of Member Engagement to cultivate a strong collaborative network among PYSC member organizations
• Serve as a primary point of contact for member organizations, inclusive of: recruitment, onboarding, retention, and engagement efforts
• Manage project timelines, deliverables, and logistics for member-related events and trainings, including space reservations, ordering supplies, ordering food, scheduling trainers, etc.
• Work closely with the communications team to develop and implement communications necessary to ensure successful event attendance

Member Communications & Database Management

• Maintain accurate records in Neon One CRM and ensure the database is up to date
• Manage monthly communications and information sent to members in collaboration with the Communications team
• Other member-related database management and reporting as needed

Data Collection & Outcome Measurement

• Under the direction of the Chief Program and Evaluation Officer, implement the Hello Insight tool with designated users and ensure uniform delivery and understanding of the purpose of the tool
• Participate in the development of program evaluation framework as required, and ensure all measurement in the field is done within this framework
• Support the work of the Directors on any data collection, outcome measurement, and other research activities as assigned

And all other duties as assigned

QUALIFICATIONS

A successful candidate will have the following qualifications

• Associate degree or Bachelor’s degree in Business, Business Administration, or related discipline, or equivalent experience
• Minimum 3 years of relevant experience
• Ability to work in a collaborative environment, yet enough of a self-starter to work independently on programs and partnerships without ongoing supervision
• Flexible and organized to meet all program deliverables
• Strong proficiency in Google Suite applications is required
• Ability to quickly learn computer applications
• Strong personal communication skills and strong writing skills

Compensation

Salary for this role is $50,000 - $55,000

Benefits include health insurance that includes vision, dental insurance, short-term and long-term disability insurance, life insurance, and a 403b program. 12 paid holidays, plus 2-weeks vacation to start.

If you have any questions, please contact us at jobs@pysc.org.

Pay: $50,000.00 - $55,000.00 per year

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance

Work Location: Hybrid remote in Philadelphia, PA 19102