Lead the adoption, optimization, and ongoing enhancement of the organization’s enterprise financial management, planning, and decision support platforms.
Serving as a crucial liaison between Finance, Operations, Clinical Leadership, IT, and external solution providers, this role ensures our analytics and planning tools deliver reliable financial insights, support operational efficiency, and drive strategic decision-making across the organization.
The ideal candidate brings a strong background in healthcare financial operations, business process improvement, data analytics, and Agile product management principles. You will translate complex business needs into actionable system requirements, prioritize roadmap capabilities, oversee testing and validation, and ensure our financial technology suite continuously evolves to support organizational goals.
Key Responsibilities
Product Ownership & Strategic Roadmap
- Serve as the functional Product Owner for enterprise financial planning, cost management, and operational analytics applications.
- Define and maintain the product roadmap in close collaboration with Finance, Operations, Clinical leadership, IT, and external vendor partners.
- Translate business priorities into functional requirements, user stories, acceptance criteria, and project rollout plans.
- Prioritize enhancements, system issues, reporting needs, and process optimizations based on business value, ROI, and leadership goals.
- Ensure platform alignment with broader enterprise goals around budgeting, financial transparency, and performance tracking.
Financial Analytics & Decision Support
- Partner with financial and operational leaders to design, validate, and optimize methodologies within decision support and financial platforms.
- Ensure organizational structures, departmental hierarchies, general ledger mappings, and financial models accurately reflect operational realities.
- Validate system outputs, underlying logic, and data pipelines to maintain total accuracy, data integrity, and executive trust.
- Enable advanced reporting for margin analysis, departmental performance, operational benchmarking, and total cost of care.
- Identify gaps in current reporting workflows and design scalable, automated solutions.
Performance Improvement & Clinical/Operational Analytics
- Support the development of analytical tools and metrics that evaluate clinical, operational, and financial efficiency.
- Partner with cross-functional teams to identify cost drivers, practice variation, utilization trends, and performance improvement opportunities.
- Drive initiatives that support value-focused healthcare delivery, care model analysis, and operational cost management.
- Deliver clear, actionable dashboards and insights tailored to leadership decision-making needs.
Process Optimization & System Governance
- Identify opportunities to streamline user workflows, improve platform adoption, and reduce manual workarounds or duplicate reporting.
- Establish clear data governance, intake, and prioritization frameworks for platform changes, enhancements, and custom requests.
- Foster structured user feedback loops to identify operational pain points, functional defects, and emerging training requirements.
- Maintain clear documentation of technical configurations, business rules, allocation logics, and reporting definitions.
Implementation, Quality & Stakeholder Management
- Lead functional requirements gathering, user acceptance testing (UAT), release management, and post-go-live stabilization.
- Coordinate across IT, Finance, vendors, and operational users to resolve system issues and ensure seamless feature releases.
- Build strong relationships across leadership teams, acting as a trusted advisor who translates technical/financial data into operationally meaningful insights.
- Facilitate change management, end-user training, and adoption programs across the enterprise.
Required Qualifications
- Education: Bachelor’s degree in Finance, Accounting, Healthcare Administration, Information Systems, Business, Analytics, or a related field.
- Domain Experience: Progressive experience in healthcare finance, financial analysis, operational budgeting, or enterprise performance analytics.
- Systems Experience: Hands-on experience supporting, implementing, or managing enterprise healthcare financial software or decision support systems.
- Financial Acumen: Strong understanding of healthcare financial structures, operational cost drivers, general ledger accounting, and financial reporting.
- Product Management: Demonstrated experience in business analysis, requirements gathering, drafting user stories, supporting UAT, and managing system enhancements.
- Soft Skills: Exceptional problem-solving, documentation, change management, and cross-functional communication skills.
Preferred Qualifications
- Experience with major healthcare financial management, cost accounting, or decision support platforms.
- Experience with healthcare variation analysis, care management metrics, service line analytics, or value-based care models.
- Experience within a multi-site health system, academic medical center, or complex healthcare network.
- Background or certifications in Agile/Scrum product management, Lean/Six Sigma, or business process re-engineering.
- Familiarity with healthcare data integration, business intelligence (BI) tools, data validation, and analytics governance.
Success Measures
- Increased user adoption and satisfaction across corporate and operational teams.
- High data accuracy, consistency, and executive trust in financial analytics outputs.
- Streamlined, standardized financial and analytical workflows with reduced reliance on manual spreadsheets.
- Transparent and efficient governance for system changes and feature requests.
- On-time execution of high-priority system capabilities and roadmap milestones.
