Our client is a global enterprise group with a regional hub in Singapore. They are looking to bring on an experienced IT Infrastructure Manager to lead day-to-day infrastructure operations and a small team of support engineers across their regional footprint.

What you'll be doing

You'll sit within the regional IT function, owning infrastructure across Singapore and neighbouring offices, and acting as the go-to lead for a team of support engineers.

Own the day-to-day operation and support of core infrastructure - servers, storage, backup, networking, firewalls, VPN, endpoint devices, Microsoft 365, and Active Directory-related services.

Keep infrastructure documentation, network diagrams, SOPs, and support playbooks up to date and accurate.

Lead and coach a team of engineers, making sure incidents and requests are closed out within SLA, and keep management informed on progress.

Plan and run infrastructure projects - hardware refreshes, network upgrades, server migrations, cloud moves, endpoint standardisation, and security uplifts - coordinating timelines, resourcing, and vendors.

Make sure every project is properly documented, from rollout and rollback planning through to handover and post-launch review.

Support the rollout of security policies and hardening standards - endpoint protection, access control, patching, monitoring - working closely with the cybersecurity team on audits and fixing vulnerabilities.

Own backup, disaster recovery, and business continuity processes, making sure critical systems hit their recovery targets.

Keep IT asset, licence, and contract records accurate, tracking hardware from purchase through to decommission.

Work with vendors, managed service providers, and telcos to resolve issues and push infrastructure initiatives forward, while keeping an eye on vendor performance and contract terms.

Keep pushing for better infrastructure governance, SOPs, and change management practices.

What we're looking for

5-8 years of hands-on IT infrastructure experience, ideally across a regional, multi-site, or largeenterprise setup.2-3 years leading or supervising a team, whether as a lead, supervisor, or assistant manager.
Experience managing infrastructure engineers as well as vendors and managed service providers.
Solid track record supporting business-critical infrastructure, end-user computing, networks, servers, cloud services, and cybersecurity operations.
Proven delivery of infrastructure projects such as tech refreshes, system migrations, and operational handovers.
Comfortable with ITSM processes - incident, request, change, problem, and asset management.
Strong hands-on knowledge of Windows Server, Active Directory/DNS/DHCP/Group Policy,
Microsoft 365 and endpoint management, virtualisation (VMware/Hyper-V), backup tools (e.g.
Veeam), networking and firewalls, endpoint security/EDR, and cloud platforms such as Azure or AWS.Exposure to enterprise business applications (SAP, ERP, CRM, WMS) is a plus.
Some scripting or automation experience (e.g. PowerShell, Power BI) is a bonus.
Familiarity with audit, compliance, or security frameworks such as ISO 27001 is a bonus.
Hands-on and proactive, comfortable working independently with strong ownership and problem-solving instincts.A clear communicator who can translate technical topics for both technical and non-technicalaudiences.
Open to occasional after-hours or weekend support for critical incidents or project cutovers.